Parts Interpreter

About the Role

AMCAP Automotive Parts is seeking a polished, approachable Parts Interpreter to join its busy parts department in Welshpool, Western Australia. This permanent full-time position suits someone who thrives in a busy environment, keeps things organised, and helps both workshop staff and customers receive the right parts quickly and accurately.

In this role, you will be an important part of the team that keeps dealership operations moving. The way you identify, source, and supply parts has a direct effect on workshop productivity and customer satisfaction. The ideal person will be customer-focused, detail-oriented, practical, and able to balance several priorities at once while communicating clearly with others.

Key Duties

• Identify, source, and provide the correct parts for technicians and service personnel
• Support retail and trade customers with their parts questions and requests
• Accurately handle parts orders, invoices, and credit transactions
• Locate parts through suppliers and maintain supplier relationships when needed
• Keep inventory records up to date and help with stock control
• Make sure parts are received, stored, and issued correctly
• Coordinate closely with service and workshop teams to support day-to-day operations

Benefits

• Join a respected, high-performing automotive organisation
• Receive staff discounts on automotive goods and services
• Enjoy secure full-time employment with room to progress
• Be part of a large multinational automotive group with brands and dealerships across Australia, New Zealand, and beyond, creating opportunities to transfer, develop, or move between brands over time
• Access continuous learning through the Learning Together program, with technical training, personal development, and career support
• Use the Telus Health MyCoach Employee Assistance Program for confidential help with mental wellbeing, physical health and nutrition, financial guidance, family and relationship matters, and stress management
• Benefit from employee perks such as discounts on vehicle purchases, parts and servicing, private health insurance, Crown Perth accommodation, and extra paid parental leave for eligible team members

Experience and Skills

• Prior experience in a Parts Interpreter or similar automotive parts position is preferred
• Good understanding of automotive components and parts catalogue systems
• Strong verbal communication and customer service ability
• Well organised and capable of managing several tasks in a busy setting
• Professional manner with a friendly, practical, and solution-oriented approach
• Comfortable working with computer systems and dealership software
• Current driver's licence and the legal right to work in Australia

About the Employer

Eagers Automotive is the largest automotive retailer in Australia, employing more than 9,000 people across 300 dealerships in Australia, New Zealand, and Canada. The group represents 33 car brands and 11 truck and bus brands, with a strong focus on delivering exceptional guest experiences.

Additional Information

This is a full-time onsite position based in Welshpool, Western Australia. The role is open to candidates with Australian working rights and a current driver's licence. The employer is an equal opportunity organisation and welcomes applications from people whose experience and background align with the role.

No salary or incentive amount was specified in the source information.