Quality Analyst II

Role overview

Modea is hiring a Quality Analyst II to act as a consulting-focused quality specialist for healthcare digital products. In this role, you will examine product integrity, connect technical details with end-user impact, and help safeguard the experience through careful investigation and strong analytical judgment.

The team is seeking someone who goes beyond routine verification to partner with clients and project teams, uncover hidden defects, and reduce delivery risk. You should be naturally curious, comfortable digging into complex issues, and committed to upholding quality standards across the full development lifecycle. A strong interest in modern testing approaches, including AI-supported workflows and automation, is also important.

What you will do

You will review products from both a technical and user-centered perspective, helping teams understand where quality issues may surface and what actions can improve outcomes. The work blends exploratory testing, collaboration, documentation, and leadership of quality practices throughout development and release.

Investigative consulting and strategy

• Study products in depth to spot quality risks and advise clients and internal teams on corrective actions and improvement opportunities.
• Use exploratory testing and analytical reasoning to uncover defects across browsers and devices, with attention to the underlying cause rather than only visible symptoms.
• Act as the voice of the end user by confirming that functionality, design, and ADA accessibility expectations remain intact.

Technical execution and performance

• Build and run performance tests in JMeter to check behavior under load, and perform API validation to ensure reliable data exchange between services.
• Assess web applications for basic security weaknesses and quality concerns.
• Develop and maintain automated test coverage with Mabl and Appium, while using AI-enabled tools to improve testing efficiency and coverage.

Documentation and delivery

• Write clear, repeatable defect reports and technical guidance that help developers and stakeholders understand issues and next steps.
• Promote quality best practices across the SDLC and confirm that requirements are met from discovery through post-launch.

About Modea

Modea is a technology consultancy focused on giving consumers more control, visibility, and choice in healthcare. The company works with major healthcare providers to shape digital roadmaps and create mobile, web, and other digital experiences that improve access to information and care while helping clients strengthen relationships with their customers.

Why this opportunity stands out

You will join a highly capable team that values collaboration, strong client relationships, and meaningful work. Modea also offers a benefits package designed to support quality of life and employee well-being.

Work arrangement and location

Employees may work from any location in Virginia, Tennessee, or North Carolina unless the duties of the role require otherwise. A modern office is available in Blacksburg, VA. The company supports fully in-office, fully remote, and hybrid work setups. Travel to offices or other locations may occasionally be needed for training or client visits, and equipment is provided for both home and office use.

Physical requirements

The role requires the ability to stay seated for most of the workday, operate a computer continuously, and communicate with clients and coworkers in person and electronically. You should also be able to move items weighing 10 lbs or less on occasion.

Additional information

Applicants who do not meet every qualification are still encouraged to apply and should highlight the unique value they can bring to the role.

Modea is committed to inclusion and equal opportunity. The company welcomes people from different backgrounds and offers accommodations or application assistance when needed. Candidates must be legally authorized to work in the United States. Modea also participates in E-Verify.

Equal employment is provided regardless of race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, veteran status, disability, age, or other protected status.

Benefits and perks

The company provides generous paid time off, comprehensive health, dental, and vision coverage, a 401(k) plan with fully vested company match, and long-term and short-term disability coverage.

Work style and culture

Modea describes its workplace as smart, hardworking, and collaborative, with strong camaraderie among team members and clients who value the company’s contributions. Some team perks have been adapted for remote work, and the operations team continues to find creative ways to support employees.

Role focus

This position is best suited to someone who enjoys deep product analysis, client-facing consultation, structured testing, and thoughtful problem-solving in a healthcare technology environment.