Senior Services Consultant, Workforce Management

About Dayforce

Dayforce is a worldwide human capital management company with its headquarters in Toronto, Ontario, and Minneapolis, Minnesota, and a presence across North America, Europe, the Middle East, Africa, and the Asia Pacific Japan region.

Its award-winning cloud HCM platform combines a single database with a continuous calculation engine to help organizations improve efficiency, productivity, and compliance for their workforce. The company’s brand promise, Makes Work Life Better™, reflects its focus on supporting employees, customers, partners, and communities around the world.

About the Opportunity

This opportunity is for early-career professionals joining the Services Consulting team as a Senior Workforce Management Consultant. The role involves working with enterprise customers to implement Dayforce HCM, with emphasis on time management, attendance, scheduling, and labor rule setup that shape how organizations manage employees.

This is a fast-moving consulting position rather than an administrative support role. It suits someone who enjoys solving practical business problems, working directly with clients, and turning complicated needs into scalable technology-based solutions. Candidates who are adaptable, curious, and eager to grow in a client-facing, systems-oriented career are encouraged to apply.

Key Responsibilities

• Partner with project teams to deliver Dayforce Workforce Management implementations for enterprise clients across Australia, New Zealand, and other regions.
• Work with customer stakeholders to understand rules and requirements around time capture, scheduling, compliance, and labor policies.
• Design, set up, and validate WFM solutions that align with each client’s needs and regulatory obligations.
• Convert business challenges into structured software configurations, supported by clear documentation and logical solution design.
• Investigate configuration problems, identify root causes, and determine practical paths to resolution.
• Take part in customer workshops, internal design discussions, and testing activities.
• Build knowledge of the platform, consulting methods, and functional best practices through training and mentorship on the job.

Skills and Experience

This role is intended for people who want variety, challenge, and the chance to develop consulting capabilities in a hands-on environment. It is a strong fit for candidates who enjoy learning, adapting, and growing into a trusted advisor role.

Potential backgrounds include professionals with 5 to 7 years of experience in HR, business operations, scheduling, retail leadership, or workforce administration who want to move into technology consulting; recent graduates from business or technical studies seeking a role that combines people, processes, and software; and candidates from client-facing, analytical, or support roles who are ready to transition into implementation work.

Ideal candidates are problem solvers who can work through ambiguity, enjoy understanding how systems function, and are comfortable in roles that are both structured and creative.

What Will Help You Stand Out

• Clear communication skills, including the ability to speak confidently with customers and translate between technical and business language.
• A structured approach to problem-solving, with the ability to break down issues, ask relevant questions, and build logical next steps.
• Technical curiosity and enthusiasm for learning new systems, using configuration tools, and understanding data movement.
• Adaptability and initiative in changing environments, with the ability to stay productive despite uncertainty.
• A customer-first mindset and enjoyment of working with people to simplify complex issues and create practical solutions.
• A growth-oriented attitude, with willingness to learn, experiment, and acknowledge gaps while finding the answer.

What’s in It for You

Dayforce values diversity and is an equal opportunity employer. The company welcomes all individuals and recognizes the strength that comes from different backgrounds and perspectives. It aims to support employees with health, wellbeing, peace of mind, and a sense of fulfillment.

The organization encourages people to apply based on their interests and strengths. It also supports personal and professional development through strong time-away-from-work programs, wellness initiatives, competitive compensation, and benefits.

Additional community-focused initiatives include volunteer days and Dayforce Cares, the company’s charity program, offering opportunities to grow both professionally and personally.

Fraud Alert

Be cautious of fraudulent recruitment activity. Legitimate Dayforce communication will come from an @dayforce.com email address. The company does not ask for money, checks, equipment purchases, or sensitive personal information during hiring. If any such request is made, or if someone appears to be impersonating a Dayforce employee, the application should be treated as suspicious. Applications found to be fraudulent or misleading may be removed from the hiring process.