Ward Host

Role Overview

KIMS Hospital in Maidstone is seeking a caring, service-oriented Ward Host to join its Guest Services team. The hospital is the largest independent healthcare provider in Kent and is focused on delivering a high standard of patient care. In this role, you will help make patients’ stay more comfortable by supporting meal service, handling dietary needs, and contributing to a positive ward environment.

Working Hours and Pay

This position involves 30 to 35 hours each week and pays £12.71 per hour.

What You Will Do

• Share menus with patients, note meal choices, and respond to questions about dietary needs and allergens.
• Coordinate with ward and catering teams to prepare and serve food and drinks.
• Keep food handling practices safe and maintain strong hygiene standards.
• Check and log food temperatures in line with food safety rules.
• Work with colleagues to deliver a smooth, supportive patient experience.

What We Are Looking For

• Genuine enthusiasm for excellent customer care.
• Clear communication skills and a professional, compassionate manner.
• Strong attention to cleanliness, presentation, and detail.
• Previous experience in hospitality or food service is helpful, but not mandatory.
• Food hygiene certification would be an advantage, though it is not essential.
• A dependable team player who takes initiative.

Benefits

• Competitive pay.
• Complimentary secure parking for staff.
• Generous holiday entitlement.
• Private medical cover.
• Pension provision and life assurance.
• Annual flu jab and free eye examinations.

Equal Opportunities and Compliance

KIMS Hospital promotes an inclusive workplace and encourages applications from people of all backgrounds. The organisation is committed to diversity and accessibility, and aims to build a team that reflects the communities it serves. Any job offer will depend on confirmation of the right to work in the UK and a satisfactory DBS check.

Contact Information

For further details, please contact Diane on 01622 237634 or email [email protected].

Additional Information

UK work eligibility proof and a satisfactory DBS certificate are required before employment can be confirmed. The role was posted on 12 June 2026.