Assistant Loss Prevention Manager

Role overview

This position supports the loss prevention and security function at Delta Hotels by Marriott in Jeddah. The role focuses on protecting guests, employees, and property while maintaining a safe, controlled, and professional environment. It is a full-time, non-management role based onsite in Jeddah, Saudi Arabia.

Key duties

• Carry out patrols across the property, secure guest rooms when needed, and help guests with room access.
• Lead or support emergency drills, routine safety and hazard checks, investigations, interviews, and key control audits.
• Watch CCTV and alarm systems, and manage access to restricted areas by approving, tracking, and recording entry.
• Support guests and associates during emergencies, including contacting emergency services or giving first aid/CPR when required.
• Collect details, prepare reports, and keep incident records accurate and confidential, sharing information only with authorized people.
• Manage disturbances in line with company procedures, address safety risks, handle complaints and interruptions, and remove unauthorized persons from the property when necessary.
• Help ensure compliance with alcohol-control regulations and use approved code responses when requesting assistance.
• Prepare the required paperwork for employees and support management with training, coaching, and motivation.
• Act as a role model and the initial contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Follow company standards and procedures, report injuries, accidents, and unsafe conditions, and complete required safety training and certifications.
• Maintain a clean, professional appearance and protect confidential and proprietary information.
• Greet guests professionally, recognize their needs proactively, and communicate with clear, courteous language.
• Prepare and review written materials accurately, answer phones with proper etiquette, and build positive working relationships with team members.
• Support team goals, listen to employee concerns, maintain quality standards, and perform other duties assigned by supervisors.

Physical and work requirements

• Be able to read and verify information in different formats, including small print.
• Inspect tools, equipment, and machines visually to spot defects.
• Use computers and/or point-of-sale systems to enter and find work-related information.
• Move quickly when the situation requires it, including running, walking, or jogging.
• Stand, sit, or walk for long periods or an entire shift.
• Lift, carry, push, pull, and place items weighing up to 50 pounds without help, and more than 75 pounds with assistance.
• Handle objects of different sizes and weights using good hand-eye coordination and fine motor skills.
• Work in narrow, confined, elevated, uneven, slippery, or stairway areas, and reach overhead or below the knees as needed.

Qualifications

The preferred background for this role includes a high school diploma or GED, at least 2 years of relevant work experience, and at least 1 year of supervisory experience. No license or certification is required for the position itself, although some locations may require additional registration or licensing to be eligible.

About the employer

Delta Hotels by Marriott is built around a simple travel experience that covers the essentials modern travelers care about most. The brand emphasizes warm, assured service and attention to the details that matter, and it continues to grow across markets worldwide as part of Marriott International.

Additional information

Job number: 26080536. Job category: Loss Prevention & Security. Schedule: Full time. Remote work: No. Position type: Non-management. Location: 3243 Al Salam Street, Jeddah, Saudi Arabia, 23613.

Equal opportunity statement

The employer is committed to equal opportunity and a workplace that welcomes different backgrounds, perspectives, and experiences. Employment decisions are made without discrimination on protected grounds, including disability, veteran status, or other legally protected characteristics.