Assistant Store Manager

Role overview

This position offers practical, hands-on leadership development for someone looking to grow into store management. It is designed to strengthen supervisory capability, coaching ability, enthusiasm for coffee and tea, and overall business judgement while learning what it takes to run a successful retail location.

You will gain experience through a blend of digital learning, classroom instruction, and guided mentorship. The role focuses on driving business performance, building strong teams, and creating a welcoming community space for customers.

What you will learn

• How to help grow a high-performing, multi-million-dollar business by improving sales, efficiency, and problem-solving.
• How to support and develop team members so they can perform at their best individually and collectively.
• How to represent the brand with energy and lead through results delivered by your team.

Experience and background sought

• At least 2 years of experience in retail or customer service management.
• Strong skills in organization, communication, interpersonal relations, and solving problems.
• An entrepreneurial approach with prior exposure to a sales-driven environment.
• A minimum of High School or GED education.

Requirements

• You must be able to provide legal documents proving your identity and your right to work in the country where you apply.
• This is a full-time position that routinely requires more than 40 hours per week.
• Working hours may vary and can include early mornings, evenings, weekends, and holidays.

Compensation and benefits

The expected hiring range for this role is CAD 52,600 to CAD 63,050 per year. Base pay may differ depending on location, relevant experience, skills, and internal equity. Eligible team members may also take part in a bonus program, along with annual bean stock grants.

The total rewards package includes comprehensive health coverage, dental coverage, and mental wellness support of up to $5,000. Additional benefits may include paid time off, RRSP savings with matching contributions, a partner discount, parental leave top-up, learning and development opportunities, and access to mentorship, leadership programs, and partner networks.

Equal opportunity and accommodations

The employer is an equal opportunity organization and welcomes applicants from all qualified backgrounds. People of color, women, LGBTQIA+ individuals, veterans, and persons with disabilities are encouraged to apply. Candidates with criminal histories will be evaluated in line with applicable federal, provincial, and local laws. Reasonable accommodation is available for applicants with disabilities.

If you need an accommodation related to a disability, assistance is available by phone at 206-318-0660 or by email at applicantaccommodation.