Commercial Relationship Manager

About the Company

ANZ is focused on helping people and communities prosper by improving the financial wellbeing and long-term sustainability of its customers.

About the Role

As a Commercial Relationship Manager, you will oversee, develop, and expand a portfolio of business customers through trusted, long-term relationships. Your work will centre on delivering personalised financial solutions, sharing proactive insights, and helping clients adapt as their needs change.

Working within a defined portfolio, you will make banking simpler for customers by developing a strong understanding of their businesses and providing strategic, practical solutions that support their goals and create shared value.

This is a permanent, full-time role based in Timaru and Ashburton.

Key Responsibilities

• Build, maintain, and grow profitable relationships across a portfolio of business clients.
• Gain a strong understanding of each customer’s business and provide tailored solutions that address both current requirements and future objectives.
• Promote useful resources such as workshops, supporting materials, and specialist assistance from internal and external sources.
• Expand and develop the portfolio while keeping strong, long-term relationships with established customers.
• Strengthen ANZ Business’s market presence by networking effectively and clearly communicating its value proposition.
• Work closely with teams across Business and the wider bank to help customers achieve growth and success.
• Deliver high-quality customer service that supports lasting relationships and a strong professional network.

What You Will Bring

• Hands-on experience in relationship management, business development, portfolio management, or account management.
• Experience in banking, finance, or accounting is preferred but not mandatory.
• The ability to work independently and as part of a team, along with strong analytical, negotiation, and problem-solving abilities.
• Well-developed networking skills that help build customer relationships and grow portfolio value.
• Strong communication and people skills, with the ability to build trust and influence stakeholders.
• A growth mindset and willingness to learn, even if you do not meet every requirement.

Why Join ANZ

ANZ offers a purpose-driven environment where you can contribute to a workplace focused on community wellbeing while developing your own career. You will have access to the tools, opportunities, and support needed to take the next step professionally.

The organisation supports flexible working arrangements so people can shape work around their needs, and also provides a range of benefits such as wellbeing services and discounts on selected ANZ products and services.

ANZ values diversity of backgrounds, perspectives, and life experiences, and is committed to building a workplace that reflects the communities of Aotearoa New Zealand. Its multi-year Te Ao Māori Strategy, Tākiri-Ā-Rangi, supports greater representation of Māori and Pasifika people and encourages participation in affinity networks.

Additional Information

Applicants are welcome from all backgrounds, and adjustments can be discussed for the recruitment process or the role itself. Candidates with access requirements or disabilities are encouraged to share what support would help them participate fully.

For more information about careers at ANZ, visit the company’s careers page. The reference number for this role is 118822.

Application closing date: 12/07/2026 at 11:59pm (NZ).