Manager, Wellness

Role overview

BlueStar Resort & Golf is hiring a full-time Wellness Manager for its Trilogy Sunstone community in northwest Las Vegas, Nevada, near Red Rock Canyon and with convenient access to the Las Vegas Strip. The position sits within the Trilogy Sunstone department and reports to the Wellness Director.

The Wellness Manager is responsible for keeping the Wellness Center running smoothly day to day. The role combines team leadership, member service, marketing and sales support, payroll processing, budget control, and oversight of facility upkeep and maintenance.

Compensation and work status

Employment type: full time. Annual pay: $72,000.

Benefits

• New full-time management employees working at least 30 hours per week become eligible for medical, dental, and life insurance on the first day of the month after their first day of full-time employment.
• Full-time employees accrue paid time off in line with company policy at a rate of 120 hours per year.
• Full-time employees receive 7 paid holidays each year.
• Employees aged 21 and above may join the J.F. Shea Co., Inc. 401(k) plan after 30 days of service.

Key responsibilities

• Deliver a consistent resort-style experience for members and guests by following BlueStar standards and facility policies.
• Oversee daily operations, including opening and closing, inspections, cash handling, and general upkeep of the facility.
• Offer hospitality support to members, guests, and team members when needed.
• Carry out monthly promotional campaigns and sales activities in line with the marketing plan, and review weekly retail and services reports.
• Support the ongoing development of member programs and services.
• Keep expenses within budget and help meet financial targets.
• Assist with preparing monthly client reports.
• Handle recruiting, hiring, and training for employees.
• Coach, motivate, and guide the team to meet goals and exceed service expectations.
• Monitor the condition of the facility and coordinate fixes or improvements that support safety and the club’s resort image.
• Supervise pool operations, including staffing, supplies, and sanitation.
• Research outside fitness and recreation offerings that could add value for the community and the club.
• Prepare and approve payroll and financial reports as requested, following company policy.
• Track inventory and purchasing processes, and submit purchase orders to the Wellness Director for approval.
• Take on additional duties as needed.

Personal attributes

• Strong focus on customer service and quick follow-through.
• Ability to stay effective under pressure while managing several priorities at once.
• Team-building strength, including the ability to lead, collaborate, and inspire others.
• Willingness to serve as a role model aligned with BlueStar values: honesty and integrity, respect for the individual, teamwork, and competitive spirit.

Requirements

• High school diploma or equivalent is preferred.
• At least 3 years of leadership experience in a wellness, health club, fitness club, or spa setting; supervisory experience is preferred.
• Certified Pool/Spa Operator (CPO) certification if required by the facility.
• Comfort using computers, especially Microsoft Office.
• Experience with club management systems or other retail/database software is an advantage.
• Background knowledge of spa services and treatments is preferred.
• Understanding of retail operations and inventory systems is required.
• Ability to perform calculations involving discounts, interest, commissions, portions, and percentages.
• Ability to draft routine reports and business correspondence.
• Ability to read and interpret safety rules, operating and maintenance instructions, procedures, financial reports, and professional journals.
• Strong planning, problem-solving, decision-making, delegation, time management, supervision, and employee development skills.
• Excellent written and verbal communication skills for working with staff, guests, and community association members.
• Independent judgment and initiative in making sound decisions.
• Comfort working in a fast-moving environment with a focus on continuous improvement.
• Availability for a flexible schedule, including evenings and weekends, with limited travel as required.
• A valid driver’s license may be required.

Work environment

The role is typically based in a professional indoor setting, with occasional exposure to outdoor weather conditions and native wildlife while on the facility grounds. Standard office equipment is used regularly, including computers, phones, copiers, and fax machines. Noise levels are usually moderate.

Physical demands

This position requires the ability to hear, see, speak clearly, understand speech, sit, stand, and walk, sometimes for extended periods. It also involves using hands and arms, bending, and reaching. The employee must occasionally lift or move up to 20 pounds.

Equal opportunity statement

BlueStar Resort & Golf is an equal opportunity employer.