Night Auditor

About the property

This Wellington CBD hotel sits in a central location and features 139 generously sized guest rooms with modern interiors and harbour-facing views. It caters well to families, corporate travellers, and both business and leisure groups, and also provides a discreet boardroom option for meetings.

The workplace culture encourages team members to bring energy and care to guest service, with a focus on creating smooth and memorable stays.

Role overview

The Night Auditor will be part of the overnight team, supporting a calm, efficient, and guest-focused operation through the night shift. The role is suited to hospitality professionals who are detail-oriented, dependable, and comfortable working independently after hours.

Key duties

You will handle late check-ins and early departures, keep the front office running smoothly overnight, and ensure all financial and operational checks are completed accurately.

• Cover overnight shifts typically running from 10:30 pm/11:00 pm to 7:00 am/7:30 am.
• Greet late arrivals and manage early departures with efficient check-in and check-out support.
• Carry out nightly balancing, system backups, and reports through Opera PMS.
• Compile and circulate night audit reports in accordance with finance and compliance expectations.
• Step into the Night Manager function when needed, with responsibility for guest and team safety during the night.
• Supervise overnight hotel activity, including room service, porter support, and security inspections.
• Monitor room inventory and assist with overbookings or guest relocations when required.
• Check that reservations, billing, and room allocations are correct.
• Keep public spaces tidy and well presented throughout the night.
• Assist the Front Office team by contributing information for monthly performance reporting.

Requirements

Applicants should be able to stay composed under pressure, work on a rotating overnight roster, and bring prior supervisory front office experience. The role also has specific licensing and compliance requirements.

• Ability to take initiative and remain steady in busy or stressful situations.
• Availability for overnight work beginning around 11:00 pm on a rotating roster.
• LCQ qualification is required.
• A current GM Certificate is essential, or the ability to obtain one; this requires LCQ plus 3 months of supervisory experience in a licensed premises in New Zealand.
• Previous supervisory experience in front office operations.
• Competence with Excel and Opera Cloud PMS is preferred.
• A current First Aid Certificate would be beneficial.
• For this Novotel role, a full, clean New Zealand driver licence and a current Manager’s Certificate are required.
• Must be a New Zealand citizen, permanent resident, or hold a valid work visa/permit; sponsorship or visa support is not available.

Perks and benefits

• Access to the Accor Academy with opportunities to learn while earning.
• Daily meals provided while on duty.
• Discounted food, beverage, and accommodation benefits worldwide through Accor heartist programs.
• Parental leave support through Accor’s scheme.
• Recognition for tenure and participation in team celebrations.
• Referral bonus for recommending a friend.
• Employee Assistance Program support.

Culture and inclusion

The employer promotes an inclusive workplace and aims to attract, recruit, and develop diverse talent. Team members are encouraged to grow their careers, learn continuously, and build a meaningful path within a global hospitality group.

Additional information

This position is based in Wellington, Wellington, New Zealand. The employer values career development, recognition, and a positive team environment. The role is aligned with a broader global hospitality brand that encourages learning, individuality, and professional growth.