Operations Assistant

Company Overview

RSS Relocation & Storage LLC provides moving and storage services for home, business, and corporate customers. The company supports local and long-distance relocations, office moves, and corporate transfers, along with packing, transport, furniture assembly, installation, and flexible storage solutions for short or long durations. Its approach is built around integrity, care, efficiency, and strong customer service, with the goal of making every move reliable and worry-free.

Role Overview

This full-time position is based onsite in Dubai and focuses on day-to-day operational support for relocation and storage work. The Operations Assistant helps organize schedules, coordinate logistics, and keep local and long-distance moves running smoothly.

Key Duties

• Support the planning and coordination of relocation and storage activities.
• Help manage schedules and logistics for move execution.
• Maintain accurate records and prepare required documentation.
• Communicate with clients, vendors, and internal teams to confirm details and resolve operational issues.
• Track inventory, storage allocations, and shipment status.
• Assist in maintaining compliance with company procedures and safety requirements.
• Identify workflow gaps and contribute to improvements that strengthen efficiency and customer experience.

Qualifications and Skills

• Solid understanding of operations and operations management in a support role.
• Ability to analyze information, monitor performance, and spot process improvements.
• Clear and professional communication for dealing with customers, coworkers, and external contacts.
• Customer service mindset with the ability to handle questions and concerns effectively.
• Strong organization and attention to detail for records, inventory, and logistics data.
• Comfort working onsite in a busy environment with changing priorities.
• Basic knowledge of office software and logistics or warehouse systems is helpful.
• Experience in relocation, logistics, warehousing, or operations support is an advantage, though not essential.

Additional Information

This role requires onsite presence in Dubai. The company emphasizes reliable service, careful handling of client belongings, and consistent operational quality across every move.