Product Manager

Role overview

Bede Gaming Limited is hiring a permanent Product Manager to help steer the development of its product portfolio and influence how the platform continues to grow for customers. Based in Newcastle-upon-Tyne, this is a customer-facing role with close involvement in product direction, roadmap planning, market understanding, and commercial impact.

You will work alongside customers, Product Owners, delivery teams, and senior leaders to identify priorities, shape clear product decisions, and help turn new ideas and improvements into real outcomes. The role calls for someone who enjoys working closely with the market, developing strong relationships, and taking a broad view of the end-to-end product experience.

Using customer feedback, data, and knowledge of the wider industry, you will help guide product excellence and ensure the company’s products continue to create value for both clients and the business.

Key responsibilities

• Build a product strategy for your SME area that supports Bede’s wider goals and vision.
• Own and maintain the product roadmap for the relevant areas, including curation of the Portfolio Backlog.
• Shape high-level product requirements and contribute to proposals for new initiatives.
• Take responsibility for the complete lifecycle of products and services within your domain.
• Use data-driven insight to spot product strengths and gaps, then recommend improvements.
• Define measurable KPIs to track the impact of new features.
• Understand operator revenue models, marketing priorities, and strategic objectives, including the commercial effect of new initiatives.
• Act as Project Sponsor for changes in your product portfolio, overseeing tracking and approval.
• Build and sustain strong relationships with current and prospective clients to maximise value.
• Stay current on industry developments, competitor activity, emerging technology, and regulatory change.
• Help customers understand and get the best value from Bede’s products.
• Run operator feedback forums and convert customer input into iterative product improvements.
• Create pre-sales materials, deliver product demonstrations to prospects, and represent Bede externally.
• Support internal and external stakeholders through post-sales guidance, product expertise, and ongoing assistance.
• Maintain a strong understanding of third-party integrations and advise operators on suitable options.
• Review incoming change requests promptly and work with Business Analysts and Technical Leads where needed.
• Partner with Product Owners on feature documentation, user guides, and shared product understanding.
• Travel for customer meetings, sales presentations, and trade shows as required.

Requirements

• Proven experience working as a Product Manager or in a similar product-focused role, ideally in iGaming, or in payments, compliance, or identity verification within a technology, software, or platform setting.
• Experience managing the product lifecycle from start to finish.
• Ability to create and maintain roadmaps, business cases, and high-level requirements.
• Strong analytical thinking and a track record of using insight and data to support decisions.
• Good project management capability and the ability to juggle multiple priorities in a busy environment.
• Working knowledge of product delivery approaches such as Agile and Scrum.
• Excellent written and verbal communication skills with the ability to explain complex ideas clearly.
• Confidence in building and maintaining effective relationships with clients, partners, and internal teams.

Benefits and perks

• A friendly, flexible, trust-led approach to working.
• 25 days of annual leave, plus 8 bank holidays and typically a generous Christmas break.
• Fully matched private pension contributions up to 8%.
• Bupa private healthcare from day one, including cash plan benefits and dental and optical cover, with pre-existing conditions covered.
• Life assurance worth 4 times annual salary.
• Employee Assistance Programme through Bupa with confidential support and practical advice.
• Access to Calm, the meditation and sleep app.
• Opportunities to learn, experiment, and develop skills, including an annual hackathon.
• Company-provided mobile phone or tablet of your choice, with the monthly contract paid by the business.
• Office amenities such as free snacks and drinks daily, plus regular food vans from well-known Newcastle venues.
• Bede Bucks discounts and access to a wellbeing platform.
• Regular social events inside and outside working hours.
• Referral bonus of up to £3,000 pre-tax, subject to scheme terms.
• Bede-branded merchandise including hoodies, t-shirts, and socks.
• Additional discretionary holiday days offered during the year as a thank-you to employees.

Additional information

This is a permanent, full-time position in the Product department and reports to the Account Product Lead. Travel will be part of the job for customer visits, sales pitches, and trade shows.

Who can apply

Candidates with relevant product management experience, especially those from iGaming or related technology areas such as payments, compliance, or identity verification, are suited to this role. Applicants should be comfortable working in a fast-paced environment, collaborating with stakeholders, and handling both strategic and customer-facing responsibilities.