Scan Operative

Job overview

University Hospital Southampton NHS Foundation Trust is offering an opportunity to join its Research and Development department, the Clinical Research Facility, and the Biomedical Research Centre as a Scan Point Operator.

This role focuses on delivering a dependable and prompt document scanning service for research teams across the Trust, while also providing local administrative support to the Clinical Research Facility.

Key duties

You will work with investigators, research nurses, and support colleagues across different specialisms. In addition, you will coordinate with the quality assurance team to make sure scanning is completed accurately, on time, and in accordance with Trust policies and local procedures.

The role includes transferring paper records into the Trust’s electronic document management system, known as Onbase Unity Client (eDMS), to help maintain patient treatment records. You will also handle administrative and facility support tasks within the Clinical Research Facility.

About the organisation

University Hospital Southampton is among England’s largest acute teaching trusts and provides extensive learning and development opportunities to help staff progress in their careers.

Southampton is located on the south coast and benefits from an international airport, direct rail connections to London, and easy access to the New Forest, South Downs, and Jurassic Coast.

Working style and culture

The Trust values the sensible use of technology and strong time management, while also encouraging applicants to present their own genuine experience and strengths rather than relying on generic AI-generated content. Applications that appear too similar to others may be rejected.

Flexible working is supported wherever possible to help staff balance work with family, study, and wellbeing commitments.

The Trust also values individuality and is committed to building an inclusive, anti-racist, and anti-discriminatory workplace where people from all backgrounds can feel respected, supported, and able to contribute meaningfully.

Person specification

Essential:

• Comfortable taking in new instructions or information, whether spoken or written, and putting them into practice quickly.
• Clear written and verbal communication skills, particularly when dealing with scanning-related issues.
• Hands-on experience with desktop computer applications and office equipment.
• Literacy and numeracy skills at GCSE level or an equivalent standard.
• Ability to take initiative, prioritise tasks, and manage a daily workload independently.
• Strong interpersonal skills for working with a wide range of staff and scanning requests.
• Ability to move information from paper records into electronic systems while meeting Trust standards and research requirements.

Desirable:

• Previous experience with records management or in a customer service setting.
• NVQ Level 2 or an equivalent qualification in health records, customer care, or a related area.

Trust values

• Patients First
• Always Improving
• Working Together