Spa Attendant

Role overview

As a Spa Attendant with Hilton, you will help create a calm, spotless, and welcoming spa experience for every guest. Your work will contribute directly to the atmosphere of care and hospitality that defines the guest stay.

Key responsibilities

• Welcome guests warmly, assist them promptly, and handle concerns in a courteous and efficient way.
• Keep spa facilities clean and sanitized, including locker rooms, treatment areas, and equipment, while following health and safety standards.
• Track spa inventory and replenish towels, beverages, and other guest amenities when needed.
• Watch over spa activity and flag any issues so the environment remains safe, calm, and enjoyable.
• Accurately process guest payments through the point-of-sale system, including cash handling, card payments, change issuance, and redemption of gift certificates or cards.
• Provide general support to the spa team and carry out other day-to-day duties that improve the guest experience.

Qualifications and fit

Hilton looks for team members who bring genuine hospitality, act with integrity, take ownership of their work, work well with others, and approach tasks with urgency and discipline. A positive attitude and a commitment to creating memorable guest experiences are essential.

About Hilton

Hilton is a global hospitality company known for delivering outstanding guest experiences and fostering a strong workplace culture for team members. The company has welcomed more than 3 billion guests worldwide and is widely recognized as a great place to work. Hilton encourages career growth and supports employees at every stage of their journey.