Studio & Digital Operations Manager

About Theory

Theory was launched in New York in 1997 with a clear goal: to show how stretch fabrics in tailored clothing could transform everyday dressing. Since then, the brand has continued building refined wardrobe staples for ambitious city-based men and women, with a focus on fit, fabric, style, and craftsmanship. From working with top mills around the world to developing products in its New York atelier, Theory places equal value on process and end result. Since being acquired by Fast Retailing in 2004, the brand has expanded globally and now operates 440 stores worldwide.

Role Overview

Theory is looking for an experienced Studio & Digital Operations Manager to support the Theory and Helmut Lang Marketing teams. This position oversees studio coordination, digital production workflows, asset handling, schedules, budgets, and cross-functional communication for e-commerce and internal shoots.

Key Responsibilities

• Coordinate and oversee all studio operations for e-commerce and internal shoots, including scheduling, resource planning, and production support for photo, video, and digital content.
• Process, print, and arrange e-commerce imagery for style-outs.
• Maintain studio calendars, production timelines, and deliverable tracking so seasonal and business goals stay aligned.
• Communicate pre-production and post-production schedules and approvals with internal teams and outside partners such as photographers, videographers, stylists, and freelancers.
• Track budgets, reconcile invoices, and control costs for all e-commerce and internal shoots through internal tools such as Coupa, including work across NuOrder, Wholesale Ecom, Outlet, and GPR.
• Work with legal teams on agency contracts related to applicable shoots.
• Manage digital asset workflows, including asset organization, transfer processes, and e-commerce imagery in Global Edit and SharePoint.
• Provide support for pre-production and post-production tasks on off-site shoots when needed.
• Create and maintain consistent workflows, documentation, and tracking tools for studio and digital operations using Asana and other systems.
• Support sample organization and sample trafficking for shoot preparation.
• Serve as the main contact for the studio.
• Oversee day-to-day studio upkeep, including laundry, cyc paint, cleaning, and ordering equipment and supplies.
• Review seasonal SKU counts and determine how many shoot days are required for each season or project.
• Support the producer with seasonal castings and manage castings conducted in the studio.

Requirements

• Bachelor’s degree plus at least 7 years of relevant experience, including 3 or more years in a similar position.
• Proven ability to manage complex production schedules and coordinate across multiple stakeholders.
• Strong problem-solving ability with a practical, solutions-focused approach.
• Excellent organizational and communication skills.
• Solid understanding of digital content workflows, production stages, and asset management.
• Comfortable working on Mac systems.
• Ability to perform effectively in a fast-moving, deadline-heavy environment.
• Strong working knowledge of Excel and Microsoft Office tools.
• Prior budget management experience is required.
• Video production experience is an advantage.
• Knowledge of Capture One is a plus.

Additional Information

This is a full-time onsite role based in New York, NY.

Compensation for this position is in the range of $105,000 to $115,000 annually. The exact offer may depend on experience, education, certifications, skills, expertise, and location.

The employer is an equal opportunity company and does not discriminate on the basis of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other legally protected characteristic.

Applicants should be cautious of fraud. The company does not request payment from candidates. Candidates may ask for a phone call or another interview method and should verify that communication comes from an official company or sister-company email address. When possible, applications should be submitted directly through the posting.