Systems Administrator

Role Overview

Adlinc Business Services Limited is hiring a seasoned Systems Administrator to oversee and support its IT environment. The position focuses on keeping core technology systems dependable, secure, and efficient so the business can operate smoothly across the organization.

The selected candidate will handle daily systems administration, end-user support, network upkeep, cybersecurity tasks, and IT asset control. This role also involves collaborating with outside IT consultants on more complex initiatives. The ideal person is proactive, enjoys solving technical issues, and can work with little oversight.

Systems Administration

• Oversee Windows Server environments and Active Directory.
• Administer Microsoft 365 and Exchange Online services.
• Maintain user profiles, access rights, and security groups.
• Carry out updates, patch deployment, and routine maintenance activities.
• Track system performance and help maintain high availability.

Network Administration

• Support LAN, WAN, wireless infrastructure, routers, switches, and firewalls.
• Resolve issues affecting network connectivity.
• Set up VPN and remote access solutions.
• Observe network performance and security conditions.

Technical Support

• Deliver first- and second-level support to staff members.
• Identify and fix hardware and software problems.
• Install, configure, and update computers and peripheral equipment.
• Assist with printers, scanners, mobile devices, and other workplace technology.

Security & Compliance

• Apply cybersecurity best practices across systems and users.
• Administer antivirus tools, endpoint protection, and access restrictions.
• Watch for unusual or suspicious system activity.
• Carry out backups and regularly validate data restoration procedures.

IT Operations

• Prepare and issue equipment for new hires.
• Handle software rollout and licensing administration.
• Keep the IT asset register accurate and current.
• Develop and maintain technical records and standard operating procedures.

Qualifications

Candidates should hold a bachelor’s degree in Information Technology, Computer Science, or a closely related discipline.

A minimum of 3 years of experience in systems administration, network administration, or infrastructure support is required. Experience supporting medium-sized business environments is expected, and prior exposure to a BPO or multi-user setting will be considered an advantage.

Technical Requirements

• Windows Server administration
• Active Directory
• Microsoft 365 administration
• Exchange Online
• TCP/IP networking
• DNS
• DHCP
• VPN setup and management
• Windows desktop administration
• Microsoft Intune preferred
• SCCM or similar deployment platforms
• Backup and disaster recovery
• Network troubleshooting
• Hardware diagnostics
• Endpoint security
• Remote support tools
• Basic PowerShell scripting preferred

What We’re Looking For

• A professional who can assess and resolve technical problems independently.
• Someone who stays organized and can prioritize several requests at once.
• Strong troubleshooting ability and a practical support mindset.
• The ability to explain technical matters clearly to non-technical users.
• A service-oriented approach to internal customer support.
• Ownership of issues from initial report through final resolution.
• A commitment to ongoing learning and keeping up with new technologies.

Benefits

• Group health and life coverage.
• Two weeks of paid vacation.
• After-hours transportation support.

Privacy Notice

By submitting an application, the applicant agrees that Adlinc may collect, process, use, and retain personal information for recruitment purposes and, if hired, for the employment relationship. All personal data will be handled confidentially and in line with applicable privacy laws.