Watchmaker

Role overview

Join Watchfinder in West Malling as a Watchmaker, where you will handle the diagnosis, servicing, and repair of watches according to brand-specific standards. The position involves working on a broad range of movements and ensuring every timepiece meets accuracy, performance, and quality expectations.

What you will do

• Identify faults, service watches, and carry out repairs in line with manufacturer guidance.
• Work on complete servicing for a variety of brands and movement types, including mechanical, quartz, ETA-based, and modular chronograph calibres.
• Use specialist tools and equipment to test each watch for accuracy and overall performance.
• Inspect incoming parts such as dials, cases, hands, crystals, and movements for defects, marks, or scratches, and flag any items that do not meet the required specification.

What success looks like

To thrive in this role, you should bring prior watchmaking experience and be comfortable taking ownership of the tasks above. You will represent Watchfinder professionally at all times, contribute positively to the team, and be open to learning from others while sharing your own knowledge. Strong organisation, independent workload management, and a collaborative mindset are important for success.

Experience and suitability

This opportunity is intended for candidates with previous experience in a watchmaking environment, particularly those who have carried out overhauls. The role calls for someone who can confidently manage detailed servicing work and contribute effectively within a workshop team.

Workplace and culture

You will be based at HQ alongside people who are enthusiastic about watches, technology, and marketing. The company describes its environment as open, friendly, and supportive, with direct access to key colleagues so you can learn about the business and explore how you can contribute to its growth.

Interview process

• First stage: Microsoft Teams video call with the Workshop Manager and HR Business Partner.
• Second stage: Bench test followed by a meeting with the Servicing Manager.
• Final stage: Video meeting with the Global Servicing & Logistics Director and HR Business Partner.

Pay and benefits

The role offers a competitive salary together with a commission structure. Additional benefits include private healthcare and dental cover, a competitive pension plan, increasing annual leave, a cycle-to-work scheme, an employee assistance programme, income protection, life assurance, and broader discount and healthcare packages.

Why work here

Watchfinder highlights its people as the main reason the organisation is a strong place to work. The business says there is a friendly atmosphere across teams and a chance to be part of an exciting journey.