AEP Lead

Role overview

This position is for an AEP Lead within the Platform Enablement team. The selected professional will own the Adobe Experience Platform environment end to end, with responsibility for setup, governance, and ongoing optimization. The role is focused on building reliable operating practices, shaping scalable data workflows, and serving as the main coordination point between internal teams and Adobe. A key objective is to make the platform fully business-ready while delivering measurable value.

Core responsibilities

• Set and uphold standards for XDM schemas, identity namespaces, and data models so that customer information remains consistent and unified.
• Handle the complete platform configuration lifecycle, including the management of development, staging, and production sandboxes.
• Build governance practices around data usage labels, privacy controls, and consent handling.
• Represent the team as the primary contact for Adobe, including roadmap alignment, technical review participation, and coordination of support or professional services work.
• Work closely with Marketing, IT, and Data Engineering teams to convert business needs into technical solutions and implementation blueprints.
• Maintain a centralized knowledge base containing platform documentation, playbooks, and repeatable operating procedures.
• Conduct training sessions and workshops to help internal teams use AEP features such as RT-CDP, Journey Optimizer, and Customer Journey Analytics.
• Define and roll out data quality checks and automated validation steps to protect platform reliability.
• Track platform health and built-in guardrails to improve profile management and segmentation efficiency.
• Support integrations between AEP and external systems such as CRM tools, email platforms, and advertising channels.

Experience and location

The role calls for more than 5 years of experience. Work locations mentioned for this position are Bangalore, Chennai, and Hyderabad.

Eligibility

Any graduate may apply for this opportunity.

Additional information

This role centers on Adobe Experience Platform governance, enablement, and cross-functional execution. The incumbent is expected to combine technical platform knowledge with stakeholder coordination and process ownership.