Customer Support / Data Entry Operator (Fresher)

About the Company

The employer is a leading BPO.

Role Overview

This position combines customer support with data entry work for candidates based in Mumbai Suburban, India. The role is open to both freshers and experienced applicants.

Eligibility

Candidates should have completed at least 10+2 or be graduates. A graduation degree is not mandatory.

Key Responsibilities

• Respond to customer questions and handle concerns in a polite and professional manner.
• Record customer interactions accurately and keep follow-up information up to date.

Skills Needed

• Clear verbal communication
• Strong written communication
• Customer handling
• Basic data entry accuracy
• Record keeping
• Issue resolution