Information Technology Project Coordinator

Company Overview

ePillars Systems LLC is a Dubai-based consulting and implementation partner focused on digital business solutions and IT services. Operating from Dubai Silicon Oasis, the company helps organizations strengthen operations and business performance through customer-focused systems integration and digital transformation.

Its solution portfolio includes ERP, CRM, digital and electronic signatures, enterprise content management, document automation, and HR visualization. ePillars works with recognized global providers such as DocuSign, Salesforce, DocuWare, d.velop, GlobalSign, DigiCert, Ingentis, and others, serving a wide range of clients across the UAE and GCC, including government, semi-government, and private organizations.

Role Summary

The IT Project Coordinator will support ECM/DMS implementation projects by handling planning, coordination, and delivery activities. This role works closely with the internal IT team and project stakeholders to help ensure work is completed within agreed timelines and budget expectations.

Key Responsibilities

Coordinate and drive ECM/DMS software implementation assignments from project kickoff through go-live.

Oversee scope, scheduling, resource planning, risk tracking, and deliverable management.

Work with customers, implementation teams, and external vendors to keep project execution aligned.

Monitor progress, address issues as they arise, and support timely completion.

Support requirement collection, testing, rollout, and user acceptance activities.

Prepare and maintain project records, progress updates, and communication with stakeholders.

Support project closure, user onboarding/training, and post-launch assistance.

Requirements

A diploma or bachelor’s degree in IT, Computer Science, or Engineering is required.

Applicants should have 2 to 5 years of experience in project coordination or project management.

Background in IT consulting, systems integration, or digital transformation projects in the Middle East will be considered an advantage.

Working knowledge of ECM/DMS project environments and related workflows is important.

Strong communication and organizational abilities are necessary.

Comfort using Microsoft Office tools is expected.

The candidate should be able to manage several tasks at once and work to deadlines.

Preferred Profile

Experience with ECM/DMS-related assignments is preferred.

Any basic training or certification in project management will be an added plus.

Familiarity with project tracking software such as MS Project, Jira, or similar tools is beneficial.

Additional Information

This is a full-time position.

Work location: Dubai, United Arab Emirates, with onsite work required.

Experience range: 2 to 5 years.