Learning & Development Specialist

About Lendi Group

Lendi Group is a leading digital platform business reshaping the property journey end to end. It runs Lendi, Australia’s original and leading digital mortgage brand, as well as the well-known Aussie franchise.

Backed by an advanced proprietary AI platform, a nationwide network of 1,300 brokers, 230 retail stores, experienced buyer’s agents, integrated property search, and conveyancing support, Aussie helps customers move through every stage of the property journey with greater confidence. The company’s loan book exceeds $100 billion, and it was recognised as Australia’s Aggregator of the Year for 2024.

The business operates across Australia and the Philippines and brings together technology, specialist expertise, and a customer-first approach to simplify how Australians find, buy, and own property.

Why Join

• Be part of a culture that values innovation and challenges the usual way of doing things, with a goal of becoming AI-native by June 2026.
• Work alongside highly skilled professionals across fintech, financial services, and strategy.
• Contribute to projects that have a real impact on the business and the future of property finance.
• Build your capability in a fast-moving, purpose-led environment focused on growth and development.

Role Overview

The Learning & Development Specialist is responsible for creating and delivering learning programs that are effective, engaging, and scalable across Lendi Group. Reporting to the Learning & Capability Delivery Team Lead, this role helps strengthen capability across operations, customer, product, and distribution functions.

The role places strong emphasis on innovation, learner experience, and practicality, while ensuring programs stay aligned with business goals, company values, and compliance obligations.

Key Responsibilities

• Develop trusted partnerships with stakeholders across the organisation, working closely with Learning & Capability, Operations, and related teams to deliver strong learning outcomes.
• Design, build, and run learning programs in both virtual and in-person formats, including session plans, eLearning content, videos, assessments, and supporting resources.
• Adapt learning solutions to match learner needs, business priorities, and operational realities so that training is useful, easy to access, and focused on results.
• Present complex ideas in a clear way and help create a supportive, inclusive, and psychologically safe learning space.
• Use learning platforms, data, and learner feedback to measure impact, strengthen training quality, and improve the overall learning experience.
• Support required compliance, risk, and mandatory training, making sure all materials are accurate, up to date, properly maintained, and ready for audit.
• Bring creative methods into learning design, such as microlearning, gamification, video, and new technologies, to drive participation and retention.
• Keep learning assets high quality, aligned to the brand, accessible, commercially sensible, and delivered within agreed deadlines.
• Work with tools including Articulate, Vyond, Biteable, Venngage, LMS platforms, MS Suite, Confluence, Jira, and Slack to create and manage learning content.

Required Experience and Qualifications

• Confident facilitation abilities across both live and virtual learning settings.
• Demonstrated experience identifying learning needs and turning them into practical, engaging solutions.
• Background in designing, developing, and delivering a variety of learning content in both digital and facilitated formats.
• Ability to use insights, feedback, and data to improve training effectiveness and learner results.
• Strong communication and stakeholder management skills, with the ability to build productive relationships across teams.
• Comfortable with learning design tools, digital content platforms, and changing systems, with a strong interest in technology.
• Well organised, adaptable, and able to perform effectively in a fast-paced environment.

Nice to Have

• Experience in financial services, lending, or other regulated and fast-paced environments.
• Exposure to change management, agile ways of working, or continuous improvement practices.

Additional Information

Lendi Group supports its people in a range of ways, including a vibrant, relaxed, yet professional culture; a hybrid working arrangement designed to support work-life balance while encouraging collaboration; and a holistic wellbeing program with 24/7 support covering medical, mental health, and financial wellbeing.

Other benefits mentioned include generous paid parental leave of 18–26 weeks for primary carers and up to 4 weeks for secondary carers, an extra week of Loyalty Leave after 3 years of service, and wellness initiatives with a strong focus on psychological safety.

The company is committed to building a diverse and inclusive community, believing that a team reflecting the wider world drives better innovation, stronger collaboration, and a more engaging workplace.

Its culture is guided by three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human.

If you do not meet every requirement listed, you are still encouraged to express interest, as the company values different skills, experience, and perspectives.

Work Location

This is an onsite role based in Eveleigh, New South Wales, Australia.