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Role overview

This opportunity is shared on behalf of a partner organization that handles the application process and all subsequent hiring steps. The partner is seeking a Payments Relationship Manager located in Germany.

The role brings together payments strategy, partner management, and product-led growth within a rapidly expanding global digital marketplace. In this position, you will oversee and grow relationships with payment service providers while helping maintain high levels of reliability, performance, and efficiency across payment operations. Your work will influence payment strategy, customer experience, transaction completion rates, and business growth. You will partner with teams across product, finance, legal, and customer support to ensure payment solutions are integrated smoothly. The environment is fast-moving and guided by data, so strong commercial judgment, negotiation ability, and analytical thinking are essential. This is a strong fit for a payments professional who enjoys working in international, high-growth digital settings.

Key accountabilities

Create and implement payment strategies that support wider business goals, platform expansion, and better transaction efficiency.
Maintain and deepen relationships with existing payment service providers, while also identifying, assessing, and onboarding new partners.
Take the lead in commercial discussions with payment partners on pricing, contractual terms, and service commitments to secure favorable outcomes.
Track key payment performance indicators such as success rates, failed transactions, and processing efficiency, and move quickly to resolve issues.
Work closely with product, legal, finance, marketing, and customer support teams to enable seamless payment integration and operations.
Carry out market research and ad hoc analysis to inform strategic choices and strengthen the overall payments ecosystem.

Requirements

Demonstrated experience in payments, financial services, business development, or a similar area within a global or fast-growing organization.
Proven success in managing partnerships with payment service providers, banks, or other financial institutions.
Hands-on experience negotiating commercial agreements, contracts, and service terms.
Excellent written and verbal communication skills, with the ability to explain complex payment topics to both technical and non-technical audiences.
Strong analytical and troubleshooting capabilities, with comfort operating in a changing, fast-paced environment.
Background in project coordination and working across multiple functions.
Well-developed organizational, planning, and time-management skills.
Experience in e-commerce, marketplaces, or gaming is considered an advantage.

Benefits

Eligibility for an employee stock options program.
Performance-linked bonuses and other reward schemes.
Flexible work setup with both remote and hybrid possibilities.
Access to a personal learning and professional development budget.
Paid volunteering opportunities.
Extra paid leave and wellbeing-oriented benefits.
The chance to contribute to a fast-scaling global digital marketplace.
Strong potential for career progression in an international setting.

Additional information

This listing uses an AI-assisted matching process to help shortlist candidates against the role’s core requirements. Applications are reviewed for fit and then shared with the hiring employer, whose internal team manages interviews, assessments, and final decisions.

By submitting an application, candidates acknowledge that personal data may be processed to assess candidacy and share relevant information with the employer, in line with applicable data protection laws including GDPR. Candidates may exercise rights such as access, correction, deletion, and objection at any time. AI tools may assist with parts of the recruitment process, including application review and resume analysis, but they do not replace human judgment. Final hiring decisions are made by people.

Payments Relationship Manager