Payroll Analyst

About the role

BDO Solutions is hiring a Payroll Analyst to support its global payroll outsourcing operations in Moka, Mauritius. This role sits at the centre of payroll coordination, working with multiple stakeholders to keep processes moving smoothly and to resolve concerns quickly when they arise. You will be the key contact for communication throughout the payroll process, helping ensure accurate, timely delivery and a high standard of service.

Key responsibilities

• Track daily project deliverables closely and make sure each task is completed within the required timeline.
• Check incoming and outgoing data carefully to confirm it is accurate and complete.
• Communicate clearly and promptly with the relevant parties, escalating issues where needed to protect on-time delivery.
• Review information before it is released to ensure the final output is correct.
• Take part in project meetings and contribute to a consistently strong customer experience.
• Keep assignments progressing on schedule and see them through to completion.
• Prepare and update project status reports as well as SLA and KPI tracking reports.
• Raise matters to the reporting line whenever escalation is necessary.
• Maintain detailed issue logs and keep them current.
• Follow all risk and compliance requirements in line with company standards and client expectations.
• Comply with GDPR and the Data Protection Act at all times.
• Carry out other process-related tasks as assigned.

What we are looking for

The ideal candidate should have solid written and spoken English communication, a strong sense of ownership, and a service-oriented mindset. You should be comfortable working on your own as well as collaborating with a team, and be able to handle data, reporting, and issue resolution with care and accuracy.

Qualifications and experience

• Minimum qualification: Higher School Certificate (HSC).
• 0 to 1 year of experience in global payroll, or experience supporting international clients, would be an added advantage.

Working arrangement and requirements

• Willingness to work UK hours, specifically 12:00 to 20:30 during the UK summer period.
• Ability to work overtime when business needs require it.

What BDO Solutions offers

• Structured learning and development routes.
• Professional training and career growth programmes.
• Sponsorship for professional qualifications.
• Training in future-ready skills such as AI, digital, ESG, HR tech, and transformation.
• Microsoft-certified learning and digital skills development.
• Exposure to global and international work environments.
• A clear and structured career progression framework.
• Competitive pay and comprehensive welfare benefits.
• Agile and flexible working options that support work-life balance.
• A culture of continuous learning and long-term development.
• An inclusive workplace with equal opportunity for all.

About BDO

BDO describes itself as a purpose-driven global community that works together to solve real business problems and create meaningful impact. The organisation emphasises growth, accountability, integrity, innovation, and a supportive environment where people can develop their careers and contribute to client success.

Culture and values

BDO’s culture is built around three commitments: creating a strong global team, doing the right thing through trust and accountability, and preparing for the future through innovation and skill development. The company places importance on recognising performance and giving people the flexibility to do their best work.

Additional information

No vacancies count, salary amount, application deadline, or start date was specified in the source. This is a full-time onsite position based in Moka, Mauritius.