Remote Receptionist

About the Role

Invicta Software is hiring a polished and detail-focused Remote Receptionist to act as the company’s first point of contact and a friendly voice for callers and visitors. This position is central to keeping communication flowing smoothly and supporting clients, guests, and internal teams with professionalism.

This role is well-suited to someone who is comfortable juggling multiple tasks, communicates clearly, and works effectively from a home office while helping the business run efficiently.

Key Objectives

• Act as the main contact for phone calls and general enquiries.
• Keep calendars, appointments, and internal communication organized.
• Provide remote administrative support that helps daily office operations stay on track.
• Create a courteous, professional experience for clients and other stakeholders.

Responsibilities

• Pick up, route, and professionally handle incoming calls in a timely manner.
• Arrange meetings, appointments, and conference calls as needed.
• Monitor email inboxes and reply to routine queries promptly.
• Keep contact records and internal databases current and accurate.
• Support administrative work such as data entry, document handling, and filing.
• Work closely with colleagues to ensure smooth communication between teams.
• Treat sensitive information carefully and maintain confidentiality at all times.
• Deliver strong service to clients and visitors through phone and email interactions.

Qualifications and Skills

• A high school diploma or equivalent is required; office administration certification will be considered an advantage.
• Previous experience in reception, virtual assistance, or a comparable administrative position is expected.
• Strong spoken and written communication abilities.
• Good planning and organization skills, with the ability to handle several priorities at once.
• Working knowledge of Microsoft Office, Google Workspace, and communication platforms such as Zoom and Slack.
• Ability to work independently in a remote setting with limited supervision.
• A dependable internet connection and a quiet, professional workspace at home.
• Courteous, approachable, and customer-oriented manner.

Benefits

• Flexible home-based work setup that supports better work-life balance.
• Competitive pay package.
• Opportunities to grow professionally within Invicta Software.
• Supportive, collaborative, and inclusive team environment.
• Access to modern communication and productivity software.