Research Associate

About the Role

Knight Labs Inc. is looking for a Research Associate to take ownership of research assignments and support client research requirements. In this position, you will report to the Director of AI Product Strategy & Insights and play a key part in delivering high-quality research work for customers without errors. As the company shifts from bespoke agency work toward AI-powered SaaS offerings, this role will also contribute to strengthening team capacity and embedding AI-driven efficiencies into everyday processes.

Key Responsibilities

• Deliver rapid insights, custom research engagements, and in-depth analytics for pharmaceutical and life sciences clients.
• Choose appropriate research approaches and design studies that accurately answer client needs.
• Turn insights into practical marketing and educational recommendations.
• Share findings, reports, and recommendations with clients, including handling questions and follow-up discussions.
• Oversee day-to-day research operations and help expand the team’s delivery capabilities.
• Maintain a high bar for scientific accuracy and methodological quality in all outputs.
• Partner with the Director on performance objectives, coaching, and ongoing professional growth.
• Support a team culture that values curiosity, inclusion, and collaboration.
• Work across functions to support project execution and deliver strong client outcomes.

Qualifications & Experience

• A post-secondary or graduate qualification in sociology, anthropology, psychology, or a closely related discipline.
• 2 to 4 years of experience in qualitative research.
• 2 to 4 years of experience delivering research and insights within health and wellness settings.
• Hands-on exposure to social listening or social analytics platforms such as Brandwatch or Meltwater.
• Background in market research, in-depth analytics, or medical communications.
• Prior exposure to the life sciences or pharmaceutical sector is strongly preferred.
• Solid understanding of research methodology and careful data validation practices.
• Ability to convert complex clinical or pharmaceutical questions into clear, actionable research outputs.
• Interest in artificial intelligence, automation, and forward-looking ways of working.
• Strong planning skills with a proven ability to manage complex workstreams effectively.

Additional Information

This opportunity is based in Canada and is a full-time onsite role. The source did not specify salary, number of openings, start date, or application deadline.