Sales Advisor

Role overview

As a Sales Advisor, you will be an important part of the store team, helping customers have a positive shopping experience from the moment they enter the store. Your role will involve greeting visitors, guiding them around the store, helping them find suitable products, and sharing product knowledge so they can make confident choices. You will also contribute to the store’s overall performance by working in line with brand values and supporting a welcoming retail environment.

What you will do

• Use your knowledge of fashion and products to support customers in choosing the right items.
• Work closely with colleagues to deliver strong service throughout the full customer journey.
• Keep the sales area and stockroom tidy, well-organized, and fully replenished.
• Assist with store opening and closing routines.
• Act as a positive representative of both yourself and the brand in every customer interaction.

Who you will work with

You will be part of the store team, where different roles work together to create an inspiring and friendly shopping space. In larger stores, this may include Department Managers, Store Managers, Visual Merchandisers, Assistant Store Managers, Cash Office Responsible, and Delivery Responsible roles. You will also coordinate with the wider area team and share ideas across stores to help drive success.

The role supports customers in expressing their individuality through current trends and timeless styles while helping make fashion accessible and sustainable.

Who we are looking for

We are seeking someone who has experience in customer service, preferably in fashion, retail, or a similar environment. The ideal candidate is enthusiastic about fashion, enjoys delivering a great in-store experience, and is motivated by helping drive sales.

You should be comfortable working in a fast-moving, collaborative setting and should bring strong communication skills, creativity, curiosity about store technology, and a willingness to learn and grow. Flexibility and a proactive attitude are also important for this role.

About the company

The company is a global fashion business with a focus on combining strong design, accessible pricing, and sustainable solutions. Its customers remain central to every decision, and the organization is committed to helping shape a more inclusive and sustainable future for the fashion industry through its scale, knowledge, and shared values.

Why you’ll like working here

• The workplace values people from all backgrounds, including different races, ethnicities, genders, ages, religions, sexual orientations, and abilities.
• The culture is values-driven and built on long-standing guiding principles.
• The environment encourages authenticity and inclusion.
• You gain access to a large global network with strong growth opportunities.
• Benefits include health insurance and wellness support for you and your family.
• Employees receive a discount on products.
• The role follows a 5-day work week to support work-life balance.

Additional information

This is a full-time, on-site role based in Faridabad, Haryana, India. The position reports to the Department Manager.

Application note

The hiring process is designed to be fair, equitable, and based on competencies. Applicants are requested not to include a cover letter.