Security Officer

About Four Seasons

Four Seasons is driven by its people and a shared desire to keep improving, aim higher, and treat one another with respect. Across the world, team members create memorable experiences for guests, residents, and partners through a luxury service culture that values warmth and genuine care. The company believes outstanding guest experiences begin with an exceptional employee experience and a strong workplace culture.

The brand’s philosophy is rooted in making every person feel recognized and welcomed, whether they are a guest, employee, resident, or visitor. Its broader purpose is to create lasting impressions by building real connections with people and places.

About the location

Victoria, Seychelles offers a tropical retreat surrounded by natural beauty. The setting includes ocean breezes, granite hills, private pool villas, turquoise waters, a hilltop spa, and beachfront dining at sunset. It is presented as a calm, scenic destination for leisure and relaxation.

Role overview

The Security Officer is responsible for helping maintain a safe, secure, and welcoming hotel environment through active patrolling, monitoring, incident response, access control, and guest support.

Key responsibilities

• Carry out regular patrols across the hotel property to maintain a visible security presence and discourage possible threats.
• Keep watch over CCTV feeds and alarm systems, and report anything unusual or suspicious.
• Act quickly and correctly during security-related situations such as accidents, theft, disturbances, and other emergencies.
• Check security tools and systems on a routine basis to make sure cameras, alarms, and access controls are working properly.
• Apply hotel rules and procedures to support a safe and comfortable atmosphere for both guests and employees.
• Offer helpful guest service by answering questions, giving directions, and resolving security concerns professionally.
• Work closely with front office, housekeeping, and management to keep security operations aligned across departments.
• Support emergency response planning, evacuation steps, and drill activities to improve readiness.
• Prepare clear incident reports and maintain accurate records for operational, legal, or insurance use.
• Stay informed about current security practices, tools, and trends, and suggest ways to strengthen hotel security.
• Screen and observe guests, visitors, and staff to ensure only authorized people enter the property or restricted areas, following approved access procedures.
• Inspect bags and vehicles thoroughly in line with hotel security guidelines.
• Follow all directions from supervisors or managers regarding procedures, protocol updates, and changing workplace conditions.
• If you hold a valid driving licence, be ready to transport guests or colleagues to hospital in emergency situations while remaining calm and professional.

Additional information

The job description also emphasizes disciplined adherence to internal instructions, readiness for emergency support, and maintaining professionalism in sensitive situations.

About the work environment

This is an on-site role in a luxury hospitality setting where the officer is expected to balance security enforcement with courteous, guest-focused service.