Senior Associate

Role overview

This role sits within the Advisory line of service under the Government and Public Sector transformation space. The position focuses on helping government and public-sector organizations improve service delivery, strengthen operations, and manage complex business and technology challenges. The work involves supporting large, varied client engagements and contributing to change across public institutions.

Position details

Position title: IT eGov Consulting resource

Level: Consultant / Senior Consultant

Line of service: Advisory

Sub line of service / SBU: Government Technology (GovTech) Vertical

Location: Mumbai

Employment type: Full time

About the team

The Government Technology practice works with central and state government bodies, PSUs, donor organizations, and international public-sector clients. The team supports organizations in modernizing operations, improving citizen services, and navigating transformation in a changing environment. The work is centered on building trust, solving important problems, and enabling sustainable improvement through better use of data, risk awareness, and business alignment.

What the role involves

The selected professional will be expected to manage multiple engagements, take ownership of end-to-end project delivery, and collaborate with senior government stakeholders across ministries and public bodies. The role also requires active participation in client discussions, responding to questions throughout project execution, and helping move engagements toward successful completion.

In addition to client work, the role may include contributing to practice growth through mentoring, training support, thought leadership, and collaboration with other network firms.

Project management responsibilities

• Create project charters and establish the scope, objectives, and deliverables.
• Build project plans and schedules, including milestones and timelines.
• Maintain regular communication with clients and other stakeholders.
• Coordinate expectations with team members and customers throughout the project lifecycle.
• Prepare budget proposals and suggest revisions when required.
• Identify dependencies, critical paths, and scheduling risks.
• Use project management tools such as Microsoft Project to plan and track delivery.
• Monitor milestones, deliverables, and overall project progress.
• Prepare progress reports, proposals, requirements documents, and presentations.
• Share status updates with the project team and troubleshoot problem areas.
• Manage changes in scope and create contingency plans where needed.
• Define success criteria and communicate them to all involved parties.
• Develop client relationships that support successful project outcomes.
• Lead lessons-learned discussions and prepare recommendations for improvement.
• Create and refine best practices and tools for project execution.

Skills and tools needed

The role calls for strong communication, stakeholder management, and interpersonal skills, along with the ability to work with diverse senior government officials. Candidates should be comfortable handling multiple workstreams, demonstrating ownership, and producing clear, impactful project outputs. Strong working knowledge of MS Excel, PowerPoint, and other project management tools is required.

Experience and background

Relevant post-qualification experience of 3 to 7 years in consulting is preferred, with government consulting experience being especially valuable. Exposure to Indian government organizations such as central government, state government, and ULBs, or related agencies, is preferred but not mandatory. Experience in government consulting projects is also preferred but not mandatory. The ideal profile should have recent understanding of the Indian business environment and government initiatives.

Education and certifications

Preferred academic background includes an MBA at postgraduate level. Acceptable undergraduate or technical qualifications include BE, BTech, MCA, or MSc in Computer Science, Information Technology, or Electronics. Professional certifications such as PMP, Prince2, TOGAF, ITIL, COBIT, and Six Sigma Green Belt or Black Belt are considered advantages.

Travel and flexibility

The role may require domestic or international travel for work-related opportunities. Candidates should be comfortable with travel as needed.

Professional attributes

The ideal candidate should bring a proactive approach, strong delivery ownership, and the ability to work effectively with both internal teams and external stakeholders. The role also values mentorship, knowledge sharing, and a willingness to contribute to broader practice development.

Framework and culture

The organization uses a leadership development framework built around whole leadership, business acumen, technical capabilities, global acumen, and relationships. These attributes guide recruitment, development, and performance assessment across all grades and business areas.

Additional information

Mandatory skill focus: eGov expertise, specifically IT consulting experience in government consulting, eGov transformation, smart city initiatives, and ULB projects.

Preferred skill focus: The same eGov and government consulting expertise is also listed as the preferred profile.

Years of experience required: 5+ years.

Qualifications: BE/BTech and MBA.

Required skills mentioned: Electronic Government and Smart Cities.

Desired languages: Not specified.

Travel requirements: Not specified beyond the travel expectation noted above.

Work visa sponsorship: Not specified.

Government clearance: Not specified.

Job posting end date: Not specified.