Academic Support Intern

About the internship

This part-time internship is based in Bangalore and is suited to someone who enjoys helping students, keeping academic operations organized, and handling backend support work with accuracy. The role involves supporting ticket resolution, managing portal and LMS updates, completing admission and registration tasks, and maintaining clean student records while following established SOPs.

Academic support and ticket handling

• Help resolve student support tickets related to academics in a timely manner.
• Work toward keeping the average response and closure time under 5 hours.
• Follow the organization’s standard procedures closely while handling every student issue.

App and portal data management

• Complete learning-management-system and portal-related tasks by the next day as per internal process timelines.
• Ensure backend updates are entered with high accuracy and consistent quality.

Admission and database support

• Process student admission formalities by the next day following operational guidelines.
• Review, cross-check, and maintain student records and databases carefully.

Exam and course registration assistance

• Support students with registration formalities for their courses and professional exams within the required timeline.
• Verify all submitted information thoroughly before finalizing registration data.

Who can apply

Applicants should be available for a part-time internship, be able to start between 29 June 2026 and 3 August 2026, commit to a 4-month duration, and bring relevant interest and skills for the role.

Additional requirements

Candidates should currently be pursuing or have recently completed an undergraduate or postgraduate degree. Strong professional English is mandatory. Prior comfort with student dashboards or basic ticketing tools will be helpful, along with solid time management and the ability to prioritize tasks well.

About the company

The hiring organization is an ed-tech company and academy established in Bangalore in 2015. It supports commerce professionals through tutoring for a broad range of professional exams and has partnered with institutions across India to offer integrated courses. Its goal is to serve as a one-stop destination for commerce-related learning needs.

Perks

Selected interns will receive a certificate upon completion.

Other details

The internship offers a stipend of INR 6,000 per month. There are 4 openings available. The internship is scheduled to begin immediately and runs for 4 months.