- 经验
- 5+ yrs
- 薪水
- —
- 职位空缺
- 1
- 发布
- 2小时前
- Work mode
- 在家办公
- Eligibility
- Applicants must be eligible to work in the USA. This role is suitable for experienced account management or merchant success professionals, particularly those with ecommerce, FinTech, or payments exposure.
- Resume
- Required to apply
职位描述
Role overview
Reach is hiring an Account Manager to take ownership of a portfolio of global ecommerce merchants and support their long-term success. In this position, you will strengthen client partnerships, help improve checkout and payments performance, and contribute to sustained revenue expansion.
This opportunity suits someone who enjoys working closely with customers, collaborating across international teams, and converting strong client relationships into measurable business results.
Key responsibilities
- Oversee and expand a portfolio of ecommerce merchant accounts.
- Develop durable, strategic relationships with clients.
- Support retention and uncover opportunities for organic revenue growth.
- Work with cross-functional teams to resolve merchant issues.
- Represent client interests internally and share relevant product feedback.
Candidate profile
- At least 5 years of experience in account management or merchant success within ecommerce, FinTech, or payments.
- Excellent communication skills and the ability to build strong professional relationships.
- Background working with international customers or distributed teams.
- Self-driven approach with a strong sense of ownership and initiative.
Benefits
- Attractive compensation package with pension contribution.
- Private healthcare coverage.
- Annual budget for learning and development.
- Hybrid working model with a modern office environment.
- Opportunity to work with a collaborative global team focused on innovation in cross-border payments.
Core values
- Focus on solving root problems and delivering outcomes.
- Make informed decisions while considering input from multiple stakeholders.
- Prefer action and momentum over overanalysis.
- Embrace experimentation and learn quickly from failure.
- Value teamwork more than individual achievements.
- Prioritize time-to-value and meaningful results over box-ticking.
- Support healthy work-life balance and a sustainable pace of work.
- Use the most appropriate technology to address the right challenge.
Additional information
This employer is an equal opportunity company. Applicants must be legally eligible to work in the USA. The role may involve occasional international travel.
Application note
Candidates should submit a CV and a short cover letter explaining their account management background and interest in joining Reach.