- 经验
- 任何
- 薪水
- —
- 职位空缺
- 1
- 发布
- 11 小时前
- Work mode
- 在家办公
- 学历
- 高中毕业证书或同等学历
- Eligibility
- Applicants should have a background in medical billing or accounts receivable follow-up, with knowledge of healthcare billing workflows. Prior US healthcare AR calling or RCM experience is preferred, and the role is suitable for candidates who can work independently in a remote environment.
- Resume
- Required to apply
职位描述
About the Company
XeroicTech Healthcare Services Inc. works with healthcare providers to streamline medical billing and revenue cycle operations. Its core focus areas include precise medical coding, claims follow-up, denial management, and making billing and collections easier for patients to understand.
Role Overview
This full-time remote position is for an AR Caller who will manage unpaid insurance claims and patient balances. The role centers on checking claim status, handling denials or underpayments, and keeping payer and patient accounts moving toward resolution.
Key Duties
Day-to-day work includes reaching out to insurance carriers and patients by phone or through online payer systems, recording every interaction in the billing platform, and adding clear notes with the next steps for resolution. The position also involves reviewing explanation of benefits documents, spotting recurring reasons for denials or delays, and working with billing and coding teams to fix issues that affect reimbursement. The role requires maintaining professionalism and empathy during conversations while meeting productivity and quality expectations.
Qualifications
Candidates should have hands-on experience in medical billing and accounts receivable follow-up, including claim status verification and denial handling. A working understanding of medical coding basics, EOB interpretation, and healthcare revenue cycle workflows is important. Strong verbal communication and phone etiquette are needed for conversations with patients and payers. Comfort with billing systems, practice management tools, and payer portals is expected, along with the ability to document accurately, manage several accounts at once, and identify patterns in claim problems. The role also calls for independent work in a remote setup while coordinating with internal teams when required.
Additional Requirements
Previous exposure to US healthcare AR calling or revenue cycle management is preferred. Familiarity with HIPAA and related compliance practices is an added advantage. A high school diploma or equivalent is required, and additional study in healthcare administration, finance, or a similar field is considered beneficial.