Assistant Store Manager

Role overview

The Assistant Store Manager role combines retail operations, commercial decision-making, visual presentation, and team leadership. In this position, you will help deliver strong sales performance by reviewing business results, elevating the customer experience, and keeping daily store activity running smoothly.

You will oversee key store routines such as opening and closing, support efficient store processes, and contribute creative input through product presentation, styling guidance, and brand knowledge. This role also involves leading people initiatives, including hiring support, onboarding, training, engagement, and ongoing development. The company follows a promote-from-within approach, creating room for growth into future leadership roles.

Key duties

• Carry out opening and closing procedures.
• Oversee the sales floor and stockroom to ensure smooth operations and strong customer service.
• Manage staffing, scheduling, and payroll-related activities.
• Coach and develop non-management team members.
• Use product knowledge and brand understanding to support sales.
• Create and maintain attractive visual merchandising displays.
• Review reports and business data to guide decisions.
• Safeguard store assets and support stock control.
• Handle register and point-of-sale systems.
• Act as a brand representative and reflect company values and culture.

Role requirements

• A bachelor’s degree or at least 1 year of supervisory experience in a customer-facing environment.
• Strong analytical and problem-solving ability.
• Awareness of inclusion and diversity principles.
• Comfort working in a fast-moving and demanding setting.
• Ability to build and collaborate effectively with teams.
• Self-motivated with a proactive work style.
• Strong focus on delivering results.
• Ability to manage multiple tasks at once.
• Interest in fashion and understanding of apparel trends.

Benefits and rewards

• Quarterly performance-based incentive bonus.
• Annual return flight ticket.
• Merit-based salary increase linked to annual performance review.
• Paid time off.
• 3 paid comp days.
• Employee merchandise discount.
• Medical, dental, health, and life insurance.
• Associate Assistance Program offering confidential professional mental and behavioral health support.
• Carrot fertility and adoption support.
• Headspace membership for mental health and wellness.
• Paid parental and adoption leave.
• Training and development opportunities.
• Career growth opportunities with internal promotion focus.
• Supportive global team culture that celebrates individuality.
• Some benefits are available only after the probation period is completed.

Additional information

This position is based in Dubai, United Arab Emirates and is an on-site full-time role. The job calls for daily presence, adaptability, and a strong commitment to retail performance and team leadership.