Customs Clearance Declarant

About Customs Support Group

Customs Support Group (CSG) is a major independent customs services provider in Europe. Established in 1964, the company now operates across 14 European countries, with more than 100 offices and a workforce of over 1,700 customs specialists.

The organisation supports businesses in moving goods across borders efficiently and in line with customs rules, helping remove the complexity from international trade.

CSG assists more than 60,000 clients and handles over 20 million declaration lines annually. Its services cover routine customs declarations, compliance support, duty optimisation and trade advisory work, making cross-border operations more manageable and reliable.

The company combines local customs knowledge with digital systems to manage high volumes accurately and quickly. Its technology reduces manual work and improves turnaround times, with productivity benefits already seen in markets such as the UK.

As customs requirements continue to become more complicated, errors can be costly and can lead to delays, risk and uncertainty. CSG helps clients remain compliant, reduce exposure and keep supply chains running smoothly.

Why join CSG

You will become part of an expanding international business that is modernising how customs operations are delivered.

• Work alongside seasoned customs professionals and technology specialists
• Gain experience in international trade and complex supply networks
• Contribute to services that directly support global commerce

This role offers the opportunity to develop a career in a stable industry that continues to evolve, where strong judgement and specialist knowledge remain important.

Role purpose

CSG is looking for Customs Clearance Declarants to join its team in Ireland. The role sits in a busy, varied and fast-moving setting where work changes from day to day. Because the company supports customers from a wide range of sectors, the position offers plenty of variety and scope for development. As part of a European customs network, there is room to progress for people who show initiative and enthusiasm.

Key responsibilities

• Handle the full range of customs documentation activities, including checking received paperwork for completeness and accuracy
• Follow company processes and comply with requirements from relevant authorities, including Irish Revenue and HMRC
• Liaise with port authorities and revenue officials when needed
• Communicate with customers and other parties in the supply chain as required
• Complete data entry tasks accurately and within required timelines
• Keep up with changing customs regulations and use digital tools to strengthen compliance
• Work closely with customs teams across Europe
• Carry out general administrative duties

Qualifications, experience and knowledge

To succeed in this position, you should have strong numeracy and literacy skills and be comfortable presenting information to colleagues. Industry-related qualifications would be an advantage.

Previous office or administrative experience is required, and having 2 or more years of experience would be beneficial.

You should be IT literate, with solid knowledge and hands-on experience using Microsoft Office Suite. Experience with Thyme-IT, CHIEF and CDS would be an added advantage.

Skills and personal attributes

The ideal candidate will bring excellent communication and interpersonal abilities, strong organisation and multitasking skills, and a high level of attention to detail. You should be able to work both independently and as part of a team, stay customer-focused, and approach the role proactively and confidently. Meeting personal goals agreed with the line manager is also expected.

Working style and benefits

The role is primarily office-based in Waterford, and the dress code is smart casual.

CSG offers an employee assistance programme, health insurance, life assurance, income protection, and access to a discounts platform covering high street chains.

Employees receive 20 days of annual leave, increasing to 25 days with length of service, plus Bank Holidays. Overtime is available for those who would like to take it on.

Additional information

This is a full-time onsite position in Waterford, County Waterford, Ireland.