- 经验
- 任何
- 薪水
- —
- 职位空缺
- 1
- 发布
- 19 小时前
Where you'll work
职位描述
About the Role
Optomi is collaborating with a prominent Fortune 500 retail company to find a skilled Data Analyst. This position is crucial for tackling a significant backlog of invoicing and payment challenges. The role demands thorough investigation across multiple systems, process improvement initiatives, enhanced reporting capabilities, and direct customer interaction, primarily through email.
What You'll Enjoy
- A fast-paced setting dedicated to resolving intricate invoicing problems.
- The chance to shape and improve team workflows and reporting frameworks.
- Interaction with a diverse range of internal and external stakeholders.
Qualifications
- Demonstrated ability in performing root cause analysis.
- Advanced Microsoft Excel skills for managing and analyzing complex datasets.
- Proven experience in communicating with customers and resolving their issues.
- A proactive approach with a strong focus on finding solutions.
Responsibilities
- Conduct in-depth investigations to identify and rectify discrepancies in invoicing and payments.
- Engage with customers via email to gather information, provide updates, and resolve their concerns.
- Partner with internal departments to streamline and optimize operational processes.
- Assist in the creation and refinement of standard operating procedures and team documentation.