District Manager

Role Overview

The District Manager is responsible for day-to-day route activity, delivery quality, customer experience, and the performance of service team members. This position reports to the Service Manager and is focused on keeping operations efficient, compliant, and service-driven.

Key Responsibilities

• Direct the daily delivery and service route execution so customers receive accurate and efficient service.
• Organize route timing, territory assignment, and workload balance to improve productivity.
• Support, coach, and develop drivers and service staff to strengthen performance and accountability.
• Handle customer escalations, service concerns, and delivery-related issues with a strong service mindset.
• Maintain adherence to company safety rules, DOT requirements where relevant, and all operational procedures.

Experience and Qualifications

• At least 3 years of experience in route operations, delivery oversight, transportation, service management, or logistics leadership.
• At least 1 year of direct supervisory or people-management experience.
• Strong background in communication, customer service, and conflict resolution.
• Valid driver’s license required, along with a driving history free of chargeable accidents, speeding violations, safety violations, or other reportable offenses.
• Candidates must be 21 years of age or older.

Work Environment

• The role involves driving on public roads and working at customer locations, loading areas, a typical industrial laundry facility, service center, or depot.
• Frequent travel within the branch territory to customer sites is required.
• The job requires the ability to identify colors, sizes, and product types, as well as accurately count, add, and subtract.

Compensation

This is an exempt position with an annual base salary of $72,000 to $75,000.

Benefits

• 401(k) plan with company match
• Medical, dental, vision, and FSA/HSA coverage
• Life insurance and disability insurance
• Vacation time, sick time, and company holidays
• Employee Assistance Program (EAP)

About the Company

The company has been serving customers since 1889 and is a long-standing leader in the uniform and linen rental industry. It supports more than 350,000 customers across 13 countries by delivering reliable service and practical solutions that help customers run their operations better.

The organization values a diverse workforce and offers opportunities to build a career with competitive pay, benefits, and room for growth.

Equal Opportunity and Hiring Conditions

The employer provides equal employment opportunity to all applicants and employees regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other legally protected status. Reasonable accommodation is available for qualified individuals with disabilities as required by law.

Employment is conditional on successful completion of a background check and a safety-sensitive drug screening. Benefits may differ for roles covered by a collective bargaining agreement.

For general benefit details, the company refers candidates to its benefits information page.