Imaging Data Entry Clerk

About Moda Health

Moda Health, established in Oregon in 1955, is centered on delivering quality-focused healthcare support through real people and practical service. The organization emphasizes strong member coverage, caring community support, and meaningful employee benefits. It also highlights collaboration with local communities to help build healthier environments. Diversity and inclusion are key parts of the workplace culture, and applications are welcomed from candidates who share that commitment.

Role summary

This position is responsible for receiving, tracking, sorting, preparing, and routing incoming mail to the appropriate departments. The role also involves operating and maintaining office equipment such as Opex, Omation, and multiple scanners, preparing batches for internal scanning or outside processing with Symbeo, and meeting strict turnaround expectations. In addition, the clerk enters member, group, and provider information for processing, prepares daily inventory reports, and may help train others on rotating tasks when needed. Relief coverage for the receptionist desk and phone line may also be required. The role is based in Milwaukie, Oregon, and is a part-time hybrid position.

Compensation

The hourly pay range is $17.34 to $17.85, depending on experience and qualifications. Candidates who do not meet the minimum qualification level will be considered only at the lower end of the range.

Benefits

Eligible employees may receive medical, dental, vision, pharmacy, life, and disability coverage, 401(k) matching, FSA access, an Employee Assistance Program, PTO, and company-paid holidays.

Location

10505 SE 17th Ave, Portland, OR 97222.

Requirements

The employer is seeking candidates with a high school diploma or equivalent, preferably 6–12 months of experience in a production setting, and the ability to perform physical work that may include lifting more than 20 pounds. Applicants should be comfortable in a fast-paced environment with frequent interruptions and shifting priorities, and should work well in a team while remaining open to process improvements. Strong Microsoft Office skills, 35 WPM typing speed, 135 KSPM 10-key proficiency, solid prioritization abilities, high accuracy under pressure, and effective reading, writing, and speaking skills are also required. The role expects consistent production and quality performance, as well as the ability to manage several tasks at once.

Primary duties

The clerk will handle incoming mail of many types, including inter-office items, packages, letters, claims, and certified mail. Duties include sorting and preparing medical and dental claims for scanning and vendor handling, locating and returning or forwarding claims for review, scanning paper x-rays, moving stacks of claims and mail trays, and tracking claims batches between Moda and Symbeo so records stay complete and compliant. The position also requires timely processing of mail and claims, with special attention to Medicaid, Medicare, and appeals-related items to meet federal and state rules. Additional work includes sorting specialized correspondence such as member appeals and prescription claims, distributing daily inventory to Claims Management teams, keeping the mail area organized, maintaining equipment, entering claims data accurately, possibly drafting and mailing letters to members and providers, and performing other assigned tasks.

Contact with others

Day-to-day interaction is primarily internal with several departments. When covering reception duties, the role also involves contact with members, providers, brokers, and other external visitors or callers.

Working conditions

This is an office-based role that requires extensive close work at a computer and keyboard, prolonged sitting, frequent phone use, and the ability to move across multiple screens. The schedule may exceed 40 hours per week, including evenings and occasional weekends, depending on business needs.

Equal opportunity statement

Moda Health provides equal employment opportunities to all qualified individuals regardless of race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status, or any other protected status. This applies to all employment terms and conditions, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.

Accommodations contact

Questions about accommodations may be directed to Kristy Nehler or Danielle Baker through the company’s human resources email address.