Manager Communications

Role overview

This position is responsible for shaping and delivering strategic corporate communications across internal, external, executive, and media-facing channels. The role supports the organisation’s key priorities by creating clear, persuasive messaging that strengthens reputation, builds stakeholder confidence, and supports major business initiatives, launches, and operational moments. It also calls for strong writing, sound judgement, and the ability to advise senior leaders in a demanding, high-visibility environment.

Key responsibilities

• Create and execute integrated communication plans for major corporate announcements, financial updates, product launches, strategic programmes, and business priorities.
• Oversee high-quality messaging across internal, external, executive, and digital channels, ensuring consistency with the company’s strategy and brand direction.
• Provide trusted communications guidance to senior stakeholders and executive leaders, including advice on messaging, reputation, and stakeholder engagement.
• Write executive speeches, media statements, briefing notes, presentations, and thought-leadership material for the Executive Leadership Team.
• Develop and nurture relationships with international media outlets, while identifying opportunities to strengthen the Group’s profile and reputation.
• Lead communication planning and delivery for complex, high-profile, cross-functional initiatives, coordinating multiple stakeholders to achieve successful outcomes.
• Support crisis and issues response by preparing holding statements, executive messaging, and media replies during disruptions and major incidents.
• Track communication performance and recommend improvements to strategies, channels, and stakeholder engagement approaches.

Requirements

• A higher education qualification or degree in Communications, Journalism, Public Relations, Marketing, or a closely related field.
• At least five years of experience in corporate communications, public relations, journalism, or a communications agency environment; experience in aviation, travel, or hospitality is an advantage.
• Excellent writing, editing, and proofreading abilities, with the capability to deliver polished content under pressure.
• Proven experience creating content for internal, external, and digital communication channels.
• Background in media relations, executive communications, and broader corporate communications work.
• Strong stakeholder management capability, including relationship-building and advisory skills across the business.
• Excellent organisation and attention to detail, with the ability to juggle multiple priorities in a fast-moving environment.
• Strong presentation and administrative skills.
• Willingness to support operational needs outside normal working hours, including during major announcements and disruptions.

Additional information

The recruitment process for this role includes a human review of all applications, a recorded video interview through a third-party platform for shortlisted candidates, an initial technical interview with the hiring manager, and a possible follow-up interview for finalists. Candidates will be informed of their application status as soon as possible.

The organisation describes itself as the UAE’s national airline, based in Abu Dhabi, with a focus on shaping the future of global aviation through its Journey 2030 ambition to expand its fleet, grow its network, and develop its people for a new era of excellence.

Applicants should note the fraud warning: genuine recruitment will never ask for personal information, bank details, or payment during the hiring process. Interviews take place face-to-face or by video/telephone before any formal offer, and requests for money should be treated as fraudulent.