People Operations

About the role

This position sits at the center of a fast-growing, fully remote AI company and is responsible for shaping how the team experiences work every day. The role blends people operations, team connection, onboarding, events, and internal coordination for a remote-first organization.

This is a hands-on people-focused role rather than a conventional HR position. The company is looking for someone who enjoys working with people, brings enthusiasm, and can create memorable experiences for the team. A major expectation is using AI tools to amplify output and build systems that a single person could not manage manually at the same scale.

A key highlight of the job is the annual company-wide offsite. Because the team is distributed, this event is considered the most important week of the year. You would own it from start to finish, including choosing the location, shaping the agenda, handling logistics, and setting the overall tone.

The role also covers the operational foundation that helps the team work effectively, including laptops, onboarding, offboarding, benefits coordination, the employee handbook, and core employment compliance. In addition, the person in this role will be a visible representative of the company for new hires, candidates, and external partners.

How you will use AI

The company expects this role to be AI-driven in practice. You will be encouraged to use Claude Code and develop your own agents and workflows to automate and scale recurring tasks such as onboarding, training, handbook maintenance, event planning, and answers to common employee questions.

The goal is to identify repetitive work, create smarter processes, and improve how the company operates in ways that may not yet be obvious. You do not need to be technical or have prior experience with these tools, but you should be eager to learn quickly and prefer automation over manual tracking.

Key responsibilities

• Take full ownership of the annual company offsite, including location selection, agenda design, logistics, and overall experience.
• Create onboarding and training experiences that help new team members feel welcomed immediately and that can be standardized with AI for consistency.
• Develop AI-supported internal workflows using Claude Code, including agents that help automate onboarding, training, handbook updates, and other people processes.
• Organize and execute team events throughout the year that strengthen connection within a remote workforce.
• Serve as a trusted people contact who knows the team well and can identify morale or retention concerns early.
• Manage core people operations work such as laptop coordination, onboarding, offboarding, and benefits support.
• Keep the employee handbook current while ensuring it remains concise and useful.
• Assist with hiring activities, including candidate experience, interview scheduling, and offer coordination.
• Work with managers on people-related matters such as coaching, performance, and retention.
• Handle the basics of employment compliance across the states where the company operates.

Who this role may suit

The company is especially interested in candidates with backgrounds in events, hospitality, experiential marketing, entertainment, talent, production, marketing, brand, community, account management, or agency client services.

What the company values

• A strong instinct for creating enjoyable experiences and making them happen smoothly.
• A polished, warm presence that helps people feel comfortable right away.
• Good memory for names and follow-through that makes others feel included.
• The ability to plan a large offsite for around 100 people without missing details.
• A resourceful, self-starting approach that does not require a detailed playbook.
• Enthusiasm for AI tools and a desire to use them to improve work at scale.
• Interest in owning meaningful work rather than being a small part of a larger HR function.

Compensation

The role is budgeted at USD 90,000 to USD 120,000 per year.