Receptionist

Role Overview

Speak and Tweak is hiring a Receptionist for its Dammam center in Saudi Arabia. The role is focused on giving clients a polished, welcoming first impression while keeping daily front-desk and administrative work running smoothly. The working schedule for this position is 1:00 PM to 9:00 PM.

Core Responsibilities

• Greet clients and visitors in a courteous, professional, and approachable way.
• Organize appointments, schedules, and client reservations with accuracy.
• Respond to phone calls, WhatsApp messages, and other client queries in a timely and professional manner.
• Work closely with therapists and the administrative team to support smooth everyday operations.
• Keep client information accurate and confidential.
• Handle payment collection, prepare invoices, and follow up on upcoming appointments when necessary.
• Address client complaints or concerns calmly and offer suitable solutions.
• Support the team with general administrative duties as needed.
• Keep the reception area tidy, well-arranged, and presentable at all times.

Requirements

• Strong verbal and written communication skills, along with good interpersonal ability.
• Well-developed organization and multitasking skills.
• Comfortable working in a fast-paced environment and managing several priorities at once.
• Professional presentation and a positive, customer-friendly attitude.
• Good judgment and confidence when dealing with client issues.
• Prior experience in reception or customer service is an advantage.
• Ability to use Microsoft Office and basic computer applications.

Additional Information

This is a full-time onsite role based in Dammam, Eastern, Saudi Arabia. The position involves front-desk service, client coordination, administrative support, and maintaining a professional reception environment.