Workshop Operations & Marketing Coordinator

Role Overview

Cherry Assistant is looking for a full-time remote Workshop Operations & Marketing Coordinator to support a coaching and training business serving a US-based client. This position combines workshop logistics, business operations, marketing support, and light bookkeeping. The right person will be highly organized, proactive, detail-focused, and comfortable running multiple moving parts while staying several steps ahead of the founder’s needs.

Core Responsibilities

• Coordinate external in-person workshops across multiple cities, including venue sourcing, vendor negotiation, AV and catering arrangements, run-of-show planning, timelines, budgets, and checklists.
• Handle the full attendee journey, from registrations and confirmations to participant communication, surveys, and feedback review after each event.
• Oversee workshop materials and logistics by ordering, shipping, tracking supplies, and making sure everything arrives on time.
• Support the founder and executive tasks such as calendar and inbox management, meeting preparation, creating presentation materials, and following up on action items.
• Keep CRM records clean and current, manage pipelines, maintain stakeholder communication, and prepare status updates and SOP documentation.
• Drive day-to-day LinkedIn promotion by drafting posts with AI tools, building simple Canva visuals, scheduling and publishing content, engaging with comments, and growing targeted connections.
• Carry out light bookkeeping in QuickBooks Online, including invoice preparation, expense categorization, basic reconciliations, and coordination with the accountant when necessary.
• Review each workshop after completion and identify improvements that strengthen efficiency and participant experience.

Required Experience and Qualifications

• At least 3 years of experience in operations and external event or workshop coordination, with direct involvement in vendor and venue management.
• At least 2 years of experience in event marketing and operations marketing; familiarity with event metrics and return-on-investment reporting is an advantage.
• Background in invoicing, expense tracking, and client billing procedures.
• Proven ability to manage calendars, communicate with clients, and coordinate end-to-end logistics with limited supervision.
• Excellent written and spoken English, along with strong attention to detail and dependable follow-through.
• A strong ownership mindset with the ability to anticipate needs, make sound decisions, and solve problems before they escalate.

Preferred Background

• Experience in coaching, consulting, professional training, or another client-facing service environment.
• Experience in a blended role such as Event Coordinator, Operations Manager, or Practice Manager.
• Comfort with invoice handling and basic expense tracking tools such as QuickBooks or similar software.
• Basic Canva skills and some exposure to email marketing or registration platforms.

Tools and Working Requirements

• Working knowledge of Google Workspace, including Gmail, Calendar, Drive, Docs, Sheets, and Slides.
• Experience with monday.com or a similar CRM/project management system.
• Ability to use QuickBooks or comparable invoicing and expense tools.
• Confidence using design and content tools such as Canva and LinkedIn.

Schedule, Pay, and Work Setup

This is a full-time remote role for a US-based client. Working hours are Monday to Friday, with either 8:00am–5:00pm EST or 9:00am–6:00pm EST. Compensation is ZAR 19,000 to ZAR 25,000 per month. The role includes training, growth potential, and the opportunity to build a long-term relationship with the client.

System Requirements

• Internet connection with at least 20 Mbps upload and download speed.
• Computer with a 2.4 GHz processor or faster.
• Minimum 8 GB RAM.
• Windows 10 or later, or Mac OS X 10.10 or later.
• HD 720p webcam.
• Headset with microphone.

Benefits

• Competitive compensation.
• Consistent hours and a predictable workload.
• Fully remote arrangement with long-term potential.
• Direct collaboration with the founder/coach and the chance to make a meaningful impact.
• Supportive, inclusive work culture.
• Opportunity to grow with a national workshop program and consulting practice.

Who This Role Suits

This opportunity is best suited to a solution-oriented professional who enjoys working independently, moves with urgency, and wants to serve as a strategic partner rather than a traditional administrative support resource.