Shanice Kellier

About

Customer-focused and adaptable professional with experience in customer service, client correspondence, airline reservations, cashiering, and hospitality. Skilled in communication, problem-solving, and working effectively in fast-paced environments to deliver excellent service.

Experience

• Restaurant Attendant
  Royal Caribbean International
  Jan 2023 – May 2026
• Client Correspondence Representative
  Radius Global Solutions, LLC
  Nov 2019 – Dec 2022
• Reservation / Customer Care Representative
  Conduent (Delta Air Lines)
  Feb 2016 – Aug 2016

Education

• Qualification
  Irving's Nursing School
  2019 – 2020
• Qualification
  Sam Sharpe Teachers' College
  2015 – 2016
• Qualification
  Western Educational Institution
  2014 – 2015
• Qualification
  Wilmot's Academy
  2013 – 2014
• High School
  Irwin High School
  2008 – 2013

Skills

• Communication
• Adaptability
• Time Management
• Problem Solving
• Teamwork
• Attention to Detail
• Customer Service
• Conflict Resolution
• Cash Handling
• Computer Proficiency
• Reservation Support
• Client Correspondence

Courses & certifications

• Caribbean Secondary Education Certificate (CSEC) · Irwin High School · 2013

⚽ Extracurricular activities

• Netball/ Center

🎯 Hobbies & interests

• Mentoring
• Reading
• Socializing
• Volunteering