Pricing Specialist

About the Role

DHL Global Forwarding, Freight (DGFF) is the air, ocean, and road freight division of DHL Group, serving customers across multiple industries around the world. The company operates in more than 220 countries and has been leading cross-border express shipping since 1969.

This opportunity is for a Pricing Specialist based in Kampala, Uganda. The position is focused on shaping and delivering AFR, OFR, and RFR pricing approaches, as well as managing RFQ and tender activity. The goal is to provide pricing that is timely, accurate, competitive, and aligned with business goals, customer expectations, and internal policies. The role also requires active cooperation with carriers and internal stakeholders, support for business growth, and a continuous focus on pricing efficiency and profitability.

Key Duties

• Help implement plans and operating routines that support the AFR/OFR pricing approach.
• Respond to pricing requests quickly and in a commercially competitive way.
• Carry out assigned tasks efficiently while using resources well and supporting daily productivity.
• Monitor local tariffs on time and keep them updated accurately.
• Prepare the documents needed for tender submissions.
• Maintain databases containing relevant information so network-related queries can be answered promptly.
• Develop and strengthen working relationships with customers and airlines.
• Compile carrier performance reports and review them as needed.
• Look for ways to improve services and internal processes, secure competitive cost levels, and negotiate rates with airline suppliers while meeting service and transit-time expectations.
• Stay informed about new solutions, services, lane changes, and traffic developments.
• Where needed, provide guidance, advice, or training to less experienced colleagues.
• Investigate recurring issues and propose improvements to AFR/OFR pricing methods.
• Identify opportunities to grow business with new customers and improve internal customer service.
• Handle IP pricing requirements for special cargo.
• Manage global RFQs.

Requirements

• Strong working knowledge of AFR, OFR, and RFR logistics and operations.
• Broad understanding of global logistics and geography.
• Excellent verbal and written communication abilities.
• Ability to understand customer needs and respond in a prompt, courteous, and service-oriented manner.
• Commercially minded approach.
• Solid administrative capability.
• Strong focus on results and accuracy.
• Comfort using computers and Microsoft Office tools.
• Basic financial understanding, including revenue, cost, and gross profit.
• Experience with CargoWise.
• At least 2 years of relevant experience.
• Bachelor’s degree or an equivalent combination of education and experience.

What the Employer Offers

• The chance to contribute ideas and skills within a truly global organization.
• Opportunities for continued career growth.
• A competitive salary package.

About DHL Global Forwarding

DHL Global Forwarding is part of DHL Group, a leading logistics company with operations in more than 220 countries. The organization is known for its broad global reach, fast response times, strong customer service, and efficient processes.

The company’s vision is to be the logistics company for the world. Its mission is excellence, simply delivered, and its purpose is connecting people and improving lives. Its core values are respect and results, and its goals include being the employer, provider, and investment of choice while living responsibility. DHL Global Forwarding is an equal opportunity employer and considers qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected status.

Additional Information

The company highlights its top employer certification and its ongoing commitment to attracting and retaining talent through a positive workplace and support for personal and professional development. It also places a strong emphasis on advancing women within the organization.

Applicants should note that the role is based in Kampala, Central Region, Uganda and is an onsite position.