Software Development Manager

Role overview

Lightspeed is hiring a Software Development Manager to join the Auckland team. This position is about leading a squad of engineers, strengthening team performance, and creating an environment where people can do excellent work. The role combines people leadership with technical judgement, and the person in this seat will be expected to contribute practical technical guidance when decisions affect other teams or the wider business.

What you'll do

• Lead, coach, and support engineers from varied backgrounds, including hiring, onboarding, development, and ongoing people management.
• Use regular 1:1s, pair programming, whiteboarding, and training sessions to help the team grow and stay aligned.
• Support delivery in a high-trust, continuous-delivery environment while keeping a healthy pace and strong stakeholder communication through demos, retrospectives, and blameless incident reviews.
• Remain technically involved by setting an example, contributing code when needed, reviewing code, fixing bugs, and documenting systems and processes.
• Review the health and effectiveness of infrastructure architecture and stay aware of industry developments that could improve the platform.

What we're looking for

• Strong technical background from a Senior or Staff Software Development role.
• Demonstrated ability to lead technically and deliver solutions to complex problems.
• Experience designing solutions and managing delivery end to end.
• Hands-on experience with major systems in one or more programming languages.
• Previous work on SaaS products is preferred.
• Ability to handle organisational change and help roll out new processes.

Work style and environment

This role offers flexibility, including remote work or working from one of the Auckland offices. The company values autonomy, inclusion, and the chance to make an impact on products used by a global customer base.

Benefits and perks

• Opportunity for long-term career growth in a company that is still expanding.
• Chance to influence products that help merchants grow and respond to customer needs.
• Work with a large, skilled engineering group while still having room to make a visible impact.
• Exposure to high-traffic products serving users around the world.
• Chance to learn from experienced engineers in a diverse and inclusive workplace.
• Share scheme.
• Unlimited paid time off.
• Ability to work remotely from anywhere in the world for up to 60 days each year.
• Flexible working policy.
• Health and wellness allowance of $500 per year.
• Online mental health platform plus counselling and coaching support.
• Paid leave and support for new parents.
• Paid volunteer day.
• Premium health insurance cover when enrolled with Southern Cross.
• Complimentary breakfast and lunch, plus fruit, snacks, and drinks in the office.
• Public transport support covering up to 75% of commuting costs.
• Regular events organised by the Auckland Culture Club.
• Secure full-time parking.
• New office in Newmarket, Auckland.
• Dog-friendly workplace.

Additional information

Applicants must disclose any criminal convictions, and criminal record checks are part of the hiring process for this role.

Lightspeed does not accept unsolicited resumes from recruitment agencies unless there is prior written engagement for the specific vacancy.

The company is an equal opportunity employer and is committed to an inclusive, barrier-free workplace. Candidates with disabilities are welcome, and accommodations can be arranged on request during the recruitment process.

Lightspeed describes itself as a commerce platform company founded in 2005 in Montréal, Canada. It serves retail, hospitality, and golf businesses in more than 100 countries and operates across North America, Europe, and Asia Pacific.

The organisation also shares its privacy statement for applicant information.