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About Kobie

Kobie is a nationally recognized workplace and a leader in loyalty solutions, helping well-known brands create stronger emotional connections with their customers. The company promotes a collaborative, growth-oriented environment and supports flexible remote work.

Work Environment and Benefits

This role is based in St. Petersburg, Florida, with the flexibility to work remotely. The organization supports work-life balance through the following:

Flexible time off for rest and recharge
Nine company-wide holidays each year
A broad benefits package focused on professional growth, development, and personal well-being

Additional benefits information is available through the company’s benefits resources.

Team Overview

The team turns customer loyalty data into practical insights that support enterprise value. The role involves building real-time dashboards for internal and external stakeholders and requires comfort working with customer data, marketing methods, and advanced statistical and mathematical techniques. This is a client-facing position with hands-on responsibility in helping influence clients’ loyalty strategy.

Key Responsibilities

Work with Strategy and Client Services teams to deliver data-backed customer insights that support client goals and help improve sales and profitability through loyalty programs.
Create and maintain audience lists that enable the CRM team to run targeted campaigns and meet engagement targets.
Analyze complex data sets to generate clear recommendations aligned with client strategy, success measures, and program objectives.
Develop visualizations and narratives that make analytical findings understandable to both internal and external stakeholders with varying levels of expertise.
Partner with Data Engineering and Business Intelligence teams to design tools, models, and data sources that support business needs and address client challenges.
Build learning agendas and test plans that strengthen attribution and improve key metrics such as incremental ROI and lifetime value.
Handle client request prioritization, scope management, and workflow planning, including Kobie’s internal investment priorities.

Required Experience and Qualifications

2–4+ years of relevant experience in customer analytics and/or marketing/CRM.
Strong data storytelling ability with the confidence to influence senior stakeholders.
Comfort using data exploration and visualization tools such as Tableau, Power BI, or Sigma.
Proven use of customer segmentation methods such as RFM, cluster analysis, and regression modeling for targeted marketing.
Strong project management skills with the ability to manage several projects at once.
Bachelor’s degree in Statistics, Marketing, Economics, or Computer Science.
Python and SQL experience is preferred.
Master’s degree in Statistics, Economics, Applied Mathematics, or an MBA is preferred.
Working knowledge of marketing and loyalty fundamentals is preferred.

Equal Opportunity and Inclusion

Kobie is committed to a diverse and inclusive workplace. Hiring is based on merit and qualifications, and the company does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or other protected characteristics. The company also emphasizes DEI through committees and shared responsibility across the team.

Additional Information

The hiring process may use artificial intelligence tools to help review applications, analyze resumes, assess responses, and flag possible inconsistencies or verification signals. These tools support the recruitment team but do not replace human judgment. Final hiring decisions are made by people.

Applicants may contact the company for more information about how personal data is processed.

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