Dispatcher

Role overview

The Lowcountry Regional Transit Authority is hiring a full-time Dispatcher to support daily public transportation operations in Bluffton, SC. The authority serves Beaufort, Jasper, Colleton, Hampton, and Allendale counties, operating 11 daily commuter routes, 2 weekday fixed routes in Bluffton and Walterboro, and a seasonal trolley service on Hilton Head Island.

Compensation and schedule

This position begins at $18.00 per hour. The role follows an 8-hour shift schedule from Monday through Friday.

Key duties

• Assign and coordinate vehicle operators and transit equipment.
• Work with customers to arrange same-day transportation services.
• Keep in contact with operators about directions, emergencies, and vehicle-related incidents.
• Support the public-facing side of service by helping ensure trips are safe, dependable, punctual, and professional.
• Track traffic updates and roadway conditions to support operations.
• Handle incoming calls and provide route details.
• Record no-shows, service delays, and missed driver assignments.

Qualifications

• A valid Class B Commercial Driver's License with passenger endorsement is required and must be kept current.
• Applicants should have a clean driving record.
• Ability to pass a drug screening and background verification is necessary.
• Strong computer proficiency, including Microsoft Word and Excel, is expected.
• One to three years of experience in transportation, dispatching, or scheduling is preferred.
• The role requires the ability to stay effective under pressure.
• A high school diploma or GED is required.

Additional information

This is a full-time, onsite position focused on transit coordination and customer service in a public transportation setting.