Manager in Training

Role overview

This opening is for a Manager in Training role at a Summersville, West Virginia store location. The position is hourly and pays $11.00 per hour. It sits within the Operations department, is non-exempt under FLSA, and reports to the Store Manager.

The role supports store leadership with day-to-day operations and administrative work. It requires a strong grasp of the merchandise mix across store departments, the ability to help shape the actions needed to meet store objectives, and consistent adherence to company policies, procedures, and visual standards. A major part of the job is representing the brand well, creating a memorable shopping experience, and helping build customer loyalty. The role also includes stepping into supervisory control when the Store Manager is unavailable and learning the Store Manager’s responsibilities.

Core duties

• Support the Store Manager in safeguarding store assets.
• Work with the Store Manager to set action plans for selling, replenishment, merchandising, ordering, and scheduling.
• Take charge of the store when the Store Manager is out.
• Guide both employees and customers across all departments when needed.
• Monitor inventory movement, sales performance, and expenses to help protect profitability.
• Direct team members so each department meets its standards and tasks.
• Keep the Store Manager updated on customer behavior and inventory trends.
• Make sure service quality stays consistently high.
• Handle general administrative work and learn the Store Manager’s responsibilities.
• Deliver excellent service by greeting shoppers, assisting them promptly, and supporting multiple customers during busy times.
• Actively promote and sell the company’s merchandise and services.
• Follow the operating, personnel, visual, and customer service manuals, along with company memos and direction.
• Help protect company assets and financial records by maintaining internal controls and reporting possible fraud risks to management or the appropriate officials.

Supervisory scope

When the Store Manager is not present, this role supervises employees. It includes interviewing, training, assigning work, planning work schedules, directing tasks, and resolving problems in line with company policies and applicable laws.

Qualifications

Applicants should bring retail experience, ideally in footwear and athletic apparel. Prior customer service experience is important, and the role asks for strong interpersonal and communication skills, comfort in a fast-moving environment, the ability to help manage a team toward goals and profitability, initiative, attention to detail, and the ability to juggle several tasks accurately. A collaborative attitude and a genuine focus on selling and customer service are also essential.

Important notice

Applicants can withdraw their application before completing the process. During the online application, personal information will be collected and used in line with the company’s privacy policy. Submitting the application confirms that the applicant has read and understood that policy and agrees to its use as an electronic agreement, with the option to revoke consent later by contacting the company.

Compensation

This role is paid hourly at $11.00 per hour.