Restaurant Supervisor

Role overview

As a Supervisor, you will partner with the General Manager and Assistant Manager to deliver an excellent guest experience alongside the front-of-house team. You will help keep the business operating safely and maintain high standards so each shift runs efficiently. If you want to build your career, the company will provide support and development to help you progress.

Pay and benefits

This position offers £12.92 per hour, plus tronc and other benefits.

• 50% discount for you and your friends at Zizzi and ASK Italian, including drinks
• Complimentary and heavily reduced food while on shift
• Access to tronc so customers can reward great service
• Wagestream, allowing early access to money already earned
• Discounts on cinema, travel, and major brands during your time off
• Online Zizzi community access for rotas, payslips, and updates
• Free Employee Assistance Programme with GP access and wellbeing support
• 28 days of holiday, calculated pro rata
• Opportunities to grow and move forward in your career
• Company pension contributions
• Branded Zizzi T-shirts and aprons provided

Key responsibilities

You will be responsible for leading shifts, coordinating both front-of-house and back-of-house teams, and keeping the restaurant operating smoothly. You will coach the team to deliver the brand’s customer service standards, support perfect food presentation and quality, and make sure the restaurant remains clean, well presented, and aligned with company procedures. You will also take pride in delivering strong service across every shift.

Values

The role is guided by the company’s values of growth, individuality, drive, togetherness, and fun. These values emphasise continuous improvement, celebrating differences, getting things done, supporting one another, and enjoying the day-to-day work environment.

About the company

Zizzi describes itself as a family-oriented business where teamwork matters more than individual effort, and customers are included in that spirit of collaboration.