Assistant Manager Training

Role overview

DAMAC Properties is seeking an Assistant Manager Training to strengthen the performance, quality, and client-handling capability of the PV team across UAE and international stands. The role focuses on improving tours and sales outcomes by delivering industry-level training, coaching, and support. A background in real estate is essential.

Key objectives

• Improve the team’s overall quality of work, performance, client approach, and selling ability through structured coaching and development.
• Support employee growth so that work quality, productivity, and retention continue to improve.

Primary responsibilities

• Plan and roll out training schedules for the full PV team across DAMAC locations in the UAE and overseas.
• Deliver induction and orientation programs for PV staff working across UAE and international stands.
• Adapt training to address specific challenges and skill needs as they arise.
• Stay updated on current learning trends, industry developments, and effective training practices.
• Create or supervise the development of handouts, learning aids, manuals, and classroom materials.
• Coach, guide, and encourage the PV team to help them meet 100% of tour and sales targets.
• Work with relevant stakeholders to identify learning gaps and convert them into timely training solutions.

Training focus areas

• Induction training for new Brand Ambassadors, outsourced staff, DAMAC PV employees, and Stand Managers.
• Coaching sessions built from feedback gathered during coaching visits and from Stand Managers’ recommendations.
• Soft-skill development covering approach techniques, qualification, rapport building, and closing methods for tours and meetings.
• Customized learning sessions based on Stand Managers’ input.
• Training on approach skills, meetings/tours, and closing techniques.
• Channel-specific training support when needed.
• Refresher sessions to reinforce knowledge and performance.
• Product knowledge training and updates for new launches.

Requirements

• Bachelor’s degree is required.
• At least 2 years of experience in Training and Development.
• Prior experience in the real estate sector is mandatory.
• Strong command of MS Office tools.
• Excellent communication, presentation, and business writing skills.
• Ability to tailor messaging for different audiences.
• Comfortable handling multiple priorities, deadlines, and stakeholder interactions.
• Effective team player with experience collaborating across distributed teams.
• Ability to prepare reports, maintain records, and develop training content.
• Must be available for a full-time retail work schedule with 2 days off per week.
• Willingness to travel within the UAE and internationally.

Additional information

This role is based in Dubai, United Arab Emirates, and follows a full-time, onsite work model. No salary, stipend, or vacancy count was specified in the source.