- Esperienza
- Qualsiasi
- Stipendio
- —
- Aperture
- 1
- Pubblicato
- 2 giorni fa
Where you'll work
Descrizione del lavoro
About the Role
We are hiring an experienced Event Management professional to support Telecom NOC operations. This position is centered on monitoring live network events, spotting outages quickly, confirming the business impact, and ensuring that incidents are escalated and communicated correctly. The role acts as a control center for service-impacting situations across IP Ethernet, transport, FTT, and other critical infrastructure domains.
What You Will Do
- Continuously watch network events in real time and identify issues that may affect service.
- Detect outages early and verify their operational impact.
- Manage escalation flow and make sure incidents are routed to the right teams without delay.
- Handle communication during major incidents and keep stakeholders informed.
- Track ownership of outages and ensure every critical event has clear accountability.
- Support operations across IP Ethernet, transport networks, FTT, and related infrastructure environments.
Ideal Background
The role is suited for professionals with experience in Telecom NOC, ISP operations, transport networks, FTT, IP Ethernet, or network operations settings. The candidate should be comfortable working in a fast-paced operational environment where timely response, coordination, and structured incident handling are essential.
Eligibility
This opportunity is open to any graduate.
About eClerx
eClerx delivers business process management, automation, and analytics solutions to Fortune 2000 companies across sectors such as financial services, communications, retail, fashion, media and entertainment, manufacturing, travel and leisure, and technology. Founded in 2000, the company is listed on the Bombay and National Stock Exchanges of India and has a global workforce of 13,000 employees across Australia, Canada, Germany, India, Italy, the Netherlands, the Philippines, Singapore, Thailand, the UK, and the USA.
Additional Information
No salary, opening count, start date, duration, or application deadline was specified in the source.