Cleaner/Housekeeper

About the Company

Bayshore HealthCare is a privately owned Canadian leader in home and community health care. The organization has been recognized as a Platinum member of Canada’s Best Managed Companies every year since 2006, earned Best Practice Spotlight Organization status from the Registered Nurses’ Association of Ontario in 2015, and was named among Canada’s Best Employers in Forbes 2023. With a national footprint that includes more than 80 home care offices, 11 pharmacies, and over 100 community care clinics, the company employs over 18,000 people and supports more than 350,000 clients each year. Its focus is on improving quality of life, dignity, and independence by delivering personalized care that helps clients stay comfortably at home.

Role Overview

This position is ideal for someone who takes pride in maintaining clean, safe, and healthy environments and who pays close attention to detail. The Cleaner/Housekeeper supports infection prevention standards and helps keep rooms and shared areas in excellent condition.

Key Duties

• Carry out cleaning tasks in line with infection prevention and control practices.
• Perform sweeping, mopping, dusting, polishing, and vacuuming as needed.
• Remove waste, clean washrooms, and complete post-discharge cleaning.
• Follow procedures for admission rooms, discharge rooms, and client spaces affected by isolation or outbreak protocols.
• Inspect rooms and ensure they meet required cleanliness standards.
• Protect equipment and report any issues or deficiencies.
• Escalate damages, shortages, and disruptions to the appropriate supervisor.
• Respond to reasonable client or team requests courteously and calmly.
• Monitor and replenish consumable supplies when required.
• Observe workplace health and safety rules and company practices at all times.
• Take on additional tasks as assigned.

Experience and Skills

The preferred background includes completion of secondary school or a suitable Home Support Program. A minimum of one year in a similar role is preferred, though relevant life experience may also be considered. The role requires the ability to travel locally between assignments, work independently with minimal supervision, and maintain consistently strong service standards.

Personal Qualities

• Strong attention to detail and a commitment to high standards.
• Positive attitude, energy, and the stamina needed for the demands of the job.
• Dependable, punctual, and cooperative in a team setting.
• Customer-focused approach with a friendly manner that reflects the company’s reputation.
• Good verbal and written communication in English.
• Effective prioritization and time management.
• Ability to work efficiently while maintaining quality.
• Physical capability to lift up to 23 kg and to stand, bend, squat, kneel, and reach freely.

Compensation and Benefits

The employer offers a competitive salary, comprehensive health insurance, generous paid time off, and opportunities to advance within the organization.

Hiring and Compliance Notes

Base pay is set within an established range using clear criteria such as skills, experience, and the role’s organizational contribution, with consideration for both internal equity and market competitiveness. Depending on provincial regulations and the duties of the role, new hires may need to provide proof of vaccination against certain illnesses, including COVID-19, Hepatitis, or seasonal influenza. Candidates may also need to submit a clear criminal background check and vulnerable sector screening. The workplace is built on equity, diversity, inclusion, belonging, accessibility, and accommodation in line with provincial and territorial human rights and accessibility legislation.

Location

Victoria, British Columbia, Canada.