Facilities Manager

Role overview

The Facilities Manager is in charge of the everyday running of company workplaces and buildings. This includes keeping sites safe, well maintained, compliant, and running efficiently so employees, visitors, and other stakeholders have a productive environment.

The role also involves coordinating vendors, managing health and safety obligations, arranging office services, and supporting workplace upgrades across multiple sites through outsourced support solutions.

Facilities and workplace management

• Handle the daily operation and upkeep of offices, buildings, and workplace areas.
• Keep facilities safe, clean, functional, and aligned with company standards.
• Plan office layouts, manage workplace moves, and deliver facilities-related projects.
• Arrange repairs, maintenance planning, and contractor attendance.
• Oversee core building systems such as HVAC, security, utilities, and equipment.
• Contribute to workplace enhancement and sustainability programmes.

Health, safety and compliance

• Make sure the workplace follows health and safety laws, building rules, and internal policies.
• Carry out routine site checks and risk assessments.
• Oversee fire safety, emergency response procedures, first aid provision, and business continuity plans.
• Keep compliance files and facilities records accurate and up to date.
• Help coordinate health and safety training and awareness activities where needed.

Supplier and contract management

• Manage relationships with external vendors, service partners, and contractors.
• Negotiate and supervise facilities contracts to maintain service quality and value for money.
• Track contractor performance against agreed SLAs and KPIs.
• Ensure all contractors follow company health and safety standards.

Budget and cost control

• Oversee facilities budgets and monitor operational spending.
• Look for ways to reduce costs and improve efficiency.
• Support buying activity for facilities and office services.
• Review and approve invoices, and track facilities-related expenditure.

Employee and workplace support

• Serve as the main contact for workplace and facilities queries.
• Support employee wellbeing through effective workplace management.
• Coordinate reception, catering, cleaning, parking, and meeting room services.
• Maintain a professional and positive experience for employees and visitors.

Projects and continuous improvement

• Lead or assist with refurbishments, relocations, and workplace improvement initiatives.
• Support sustainability and environmental activities where relevant.
• Identify and introduce process improvements that strengthen facilities operations and the employee experience.

Skills and experience

Applicants should bring hands-on experience in facilities or workplace management, along with a solid understanding of health and safety laws and building compliance. The role calls for confidence in managing contractors, suppliers, and budgets, plus strong organisation, problem-solving, communication, and stakeholder management skills. The ability to handle several priorities at once and deal quickly with operational issues is important. Experience with workplace management or CAFM systems is an advantage, and IOSH, NEBOSH, or another relevant facilities qualification is preferred.

Preferred attributes

• A proactive, solution-driven attitude.
• Strong attention to detail and a focus on operational quality.
• Steady and effective performance under pressure.
• A customer-first approach with strong service delivery.
• A collaborative and flexible working style.